ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by the Clerk.

• Accurately, quickly and courteously receive incoming calls from internal and external customers and extract the maximum amount of essential information in a minimum amount of time.
• Serves as an information resource for all internal and external customers via phone or in person.
• Accurately, quickly utilizing the Case Management System for information pertaining to records filed in Cleveland Municipal Court.
• Generate Court documents, process paperwork and send to the appropriate internal and external customers in a timely manner implemented to carry out the duty of the Clerk of Courts office and Court Order.
• Data entry, processing and preparation of service resulting from all summons and subpoenas in accordance with the Court Order, Ohio Revised Code and established business processes and procedures.
• Daily retrieval of all files in efforts of preparing the Judge and Arraignment dockets; including all Court add-on request.
• Daily filing of any Court documents and or returned certified and/or regular mail associated with a Cleveland Municipal Court case file.
• Complete all summons for Arraignment Court.
• Print Personal dockets, judgment entries and stamp files.
• Place files in alphabetical order according to the docket list.
• Check-off files against docket edit list and list missing files.
• Prepare the summons/subpoenas daily for the Judges.
• Prepare the prosecutor subpoenas daily. Also, enter each subpoena into the computer and file.
• Pick up files from all the departments of the Criminal Division.
• Responsible for file break down.
• Pull all files going to Iron Mountain Storage.
• Process files for Storage / Process Granted Expungements for City of Cleveland and Cuyahoga County.
• Retrieve files from storage.
• Retrieve Jeter files for Data Entry Services Department and Traffic Department.
• Responsible for all filing pertaining to all files handled in Cleveland Municipal Court, Criminal Division.
• Responsible for file rotation.
• Assist to locate files for Criminal Division.
• Shred disposed case files.

 EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and six months related experience and/or training; or equivalent combination of education and experience.
 CORE COMPETENCIES.

• Must have intermediate or advanced Microsoft Word, Excel and PC computer skills, including data entry skills. 
•  Must type 30 words per minute.
• Capable of multi-tasking and has excellent written and oral communication skills.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems and apply reasoning necessary to resolve issues.
• Motivated, independent worker, who collaborates well with others.
• Ability to work well in a team.
• Hardworking individual, detail oriented with strong organizational skills.
• Maintains a positive attitude, excellent interpersonal skills and excellent customer service.
• Accuracy and attention to detail.
• Clerical skills, i.e. filing, telephone skills, correspondence, proofreading, alphabetizing, etc.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and six months related experience and/or training; or equivalent combination of education and experience.
 
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: The work involves sitting or standing for long periods of time, and repetitive motion. The employee must occasionally lift boxes of files weighing up to 50 lbs.; and/or push file cart weighing up to 50 lbs. Some bending stretching may be required.
APPLICATION PROCEDURE:
Qualified applicants are encouraged to apply. All candidates must pass a background check.