Job Description

Would you like to be a part of one of the largest and most diversified team-oriented departments in the City of Chesapeake?

The Public Works Department is currently seeking a part-time Office Assistant to assist in managing our lobby receptionist desk.

Public Works provides trash collection, maintenance and installation of over 190 traffic signals city-wide; maintains and operates most of the City’s bridges and structures, provides design, construction, management and inspections of all Public Works and development projects city-wide;

maintains over 2,300 lane miles of streets and highways city-wide, oversees the Rt. 168 / Veterans Bridge toll facilities, oversees the maintenance and construction of all City facilities, and manages the Stormwater program.

If you would like to be in the know on all things Chesapeake, then this is the job for you! The ideal candidate is one who naturally makes a good first impression, is comfortable interacting with both internal and external customers, has some experience using a multi-line telephone system, possesses great communication and customer service skills, is adept in solving problems and finding resolutions, is not afraid to ask questions, enjoys learning something new every day is outgoing and energetic, enjoys helping others and providing directions, can multi-task, and enjoys working with people and being part of a team.

If this sounds like a perfect fit for you, then we would like to meet with you and discuss your qualifications for this position.

Job Duties :

As Public Works’ 3rd floor receptionist, you will be the ambassador for Public Works and Development & Permits Departments.

Your foremost responsibility is to answer a multi-line telephone system and direct callers to appropriate personnel. You will also be responsible for greeting our walk-in guests, visitors, and other City employees and providing the appropriate information or directions while adhering to the City’s CARES standards (courtesy, attentiveness, responsiveness, empowerment, and stewardship).

This position may also support the department by performing routine office tasks such as typing, mailing correspondence, scanning, scheduling appointments, etc.

as needed. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in clerical skills, or a closely related field.

EXPERIENCE REQUIREMENT : In addition to satisfying the vocational / education standards, this class requires a minimum of one year of full-time equivalent experience in administrative support.

SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and / or City-wide emergencies.

Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications This position requires excellent customer service and communication skills and some experience operating a multi-line telephone system.

Training will be provided on the telephone system and standard office procedures and policies.