2 Social Services Assistant - Benefits Division Jobs in Charlottesville, VA
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City of Charlottesville is Hiring a Social Services Assistant - Benefits Division Near Charlottesville, VA
The preferred hiring amount is between $17.69 and $21.35 an hour ($36,795.20 to $44,408.00 Annually). Starting offer is based on applicable education, experience, and internal equity. This is a full-time, non-exempt, position. The position also provides excellent benefits including 13 paid holidays 1 floating holiday, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, and continuing education/training opportunities.
- For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit https://www.charlottesville.gov/1047/Employee-Benefits.
- The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.
- Assists applicants, clients, and staff in completing forms and other documents primarily through in-person interviews.
- Screens and reviews applications and other records. Verifies information through collateral contacts and available computer system searches.
- Searches federal, state and local information systems. Uses information to set up client records and assign applications and records as appropriate.
- Performs data entry.
- Schedules appointments for applicants, ongoing clients, and others when needed.
- Reviews case forms and other documents for accuracy, completeness, and conformance to policies and regulations.
- Opens, and closes cases for a variety of eligibility and services programs; assigns cases to appropriate staff as applicable.
- Provides basic, ongoing maintenance for cases for a variety of eligibility program.
Provides information on policies, procedures, payments, services and application requirements to other employees, vendors, agencies, the courts, and the public. - Collects information and compiles data for preparation of special and periodic reports and/or assessments and reassessments.
- Maintains filing systems and assists in purging of case files.
- Provides administrative support such as preparing and distributing documents and files for Foster Care, Comprehensive Services Act (CSA), the Virginia Initiative for Employment not Welfare (VIEW), and other programs.
- Provides coverage for client entry, CSA, and other program support positions/duties.
- May maintain information security, building maintenance, and vehicle maintenance reports. Vehicle Maintenance may include but are not limited to: checking mileage, following up on faulty equipment, and driving vehicle to and from the City Yard for repairs and maintenance.
- Assists with fraud investigation activities as required.
- Assists in the development of office procedures and operates a variety of office technology.
- Minimally requires a high school diploma or GED.
- Minimum of one (1) year of clerical or administrative support work experience is required.
- An Associate's degree or certificate in human services is preferred.
- Preference for one (1) year of work experience in a social services agency.
Possession of a valid driver's license issued by the Commonwealth of Virginia is highly preferred. (To view our driving eligibility requirements, visit https://www.charlottesville.gov/faq.aspx?qid=166.).
Understanding of basic human needs and of individual differences, knowledge of interviewing techniques and skill in interviewing and eliciting needed information from clients; ability to comprehend, interpret, apply and communicate policies and regulations; ability to follow instructions; skill in scheduling and managing workload to meet deadlines; good knowledge of and proven skill in the use of a computer and the ability to learn and effectively use agency's systems and software; proven customer service skills and the ability to establish and maintain effective working relationships with applicants and recipients, associates and the public; ability to work collaboratively in a team setting; ability to express self tactfully, clearly and positively; ability to plan and execute work effectively; good organizational skills; ability to multi-task while maintaining the integrity of time sensitive documents; ability to exercise good judgment, tact and resourcefulness in meeting problems and situations; ability to effectively apply acquired knowledge of human behavior and social functioning; ability to make mathematical computations; ability to gather facts and to report them accurately; ability to read, understand and interpret complex social services policies and regulations and the ability to communicate them to others.
Job Summary
Full Time
$48k-60k (estimate)
07/20/2023
05/17/2024
charlottesville.org
CHARLOTTESVILLE, VA
500 - 1,000
1762
CHARLES WERNER
$50M - $200M
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About City of Charlottesville
Charlottesville, Virginia is an independent city with a population of approximately 45,000. Located in Central Virginia, Charlottesville sits in the foothills of the Blue Ridge Mountains, approximately 100 miles southwest of Washington, D.C., and 70 miles northwest of Richmond, Virginia. Our community is known as a major university town and residents enjoy the very best of urban, suburban, and rural life. The City offers a wide variety of cultural, social, and recreational opportunities, including the Downtown Pedestrian Mall which is a center for art, music, dining, shopping, and entertainmen...t. Residents also enjoy a wide variety of amenities, ranging from 25 City parks, to an outdoor performance pavilion, numerous venues for music/theater performances, festivals, and museums. Charlottesville is a diverse and unique community and is an ideal place in which to live, work, and play. The City operates under a City Manager/Council form of government. City Council establishes policy in the areas of city planning and finance, human development, public safety and justice, public utilities, transportation and other areas and has specific powers to pass ordinances, levy taxes, collect revenues, adopt a budget, make appropriations, issue bonds, borrow money, and provide for the payment of public debts. Administrative and executive duties are performed by the City Manager. The City of Charlottesville has a diverse workforce of approximately 950 benefit-eligible employees, in addition to temporary and seasonal staff, made up of administrative, professional, technical, public safety, and skilled/trade workers who are dedicated to public service in this exceptional city. Consider employment with the City of Charlottesville; be part of our team, make a difference in the community and build a meaningful career!
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