Introduction

The goal of theCity of Charlotte’s General Services Department is to guide agencies throughinnovative and efficient deployment of resources to meet their missions andfulfill the needs of the city in a rapidly evolving and complex environment.The Department will design and deliver expanded, shared services acrossdepartments and for the City of Charlotte to improve performance and savetaxpayer money. General Services consists of capital project management, fleetservices, procurement, environmental services, property management, and othersupport services.City Procurement,a Division of the General Services Department, is responsible for centralizedgovernance and oversight of the City of Charlotte's procurement and contractingactivities. The Division is comprised of four procurement teams, each responsiblefor a specific area of focus as an internal support organization to all citydepartments in the acquisition of Construction/ AES/ Facilities, Commodities,Services & Technology, and Transit Procurement Management. In addition,City Procurement manages the Asset Recovery and Disposal (ARD) Program,Corporate Procurement-Card Program, Corporate Compliance Program, VendorAdministration, the Charlotte Cooperative Purchasing Alliance (CCPA), and theStrategic Optimization Program (SOP).

Overview

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies. Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

Professional

Summary

Under the direction of the Office of the Chief Procurement Officer, this position reports to the Compliance & Performance Program Manager as part of the Strategic Optimization Program. This team is responsible for the development and distribution of compliance reports, development of associated compliance plans for each report, enforcement of compliance plan responsibilities and escalation procedures, and recommendation to the Compliance & Performance Manager of any new compliance reporting or auditing opportunities.

Major Duties and Responsibilities

Develop, design, implement and maintain data validation through comprehensive compliance reporting systems ensuring accuracy adherence to relevant regulations and standards. Stay abreast of changes in regulations and standards impacting the organization's compliance obligations; ensuring the continual development and embedding of a performance culture throughout the organization. Lead the Compliance & Audit Analyst to collect, analyze, and interpret data related to compliance metrics and key performance indicators as needed from various systems. Collaborate with cross-functional teams to identify compliance requirements and integrate them into reporting processes. Contributes to the development, preparation, and review of policies, procedures, strategic plans, liaising with internal and external stakeholders as necessary, ensuring a robust policy and procedure framework. Lead the development and presentation of regular compliance reports for internal stakeholders and external regulatory bodies as required by developing spreadsheets, programming languages and visualizations. Develop and enforce data quality standards and protocols to maintain the integrity of compliance data; applying internal controls methodologies and best practices to all compliance initiatives and activities. Investigate compliance issues and discrepancies, and recommend corrective actions to ensure adherence to regulations. Provide guidance and training to team members on compliance reporting procedures and best practices. Act as a liaison between the compliance team and other departments to facilitate communication and streamline reporting processes providing functional areas with data analysis to support management decision making and process improvement. Conduct audits and assessments to evaluate the effectiveness of compliance initiatives compared to policy & process requirements and identify areas for improvement. Develop and maintain documentation related to compliance reporting procedures, data sources, and methodologies. Collaborate with IT and data management teams to optimize data collection, storage, and retrieval processes for compliance reporting purposes. Serve as a subject matter expert on compliance reporting requirements during internal and external audits and inspections. Assists with the development, implementation, and administration of the SOP Corporate Compliance Program. Manages a range of individual projects in line with key corporate and service improvement plan objectives, to continually improve risk mitigation, service efficiency, accuracy, and performance. Supports and collaborates in the development of business process documentation and enhancements to existing business processes.

Knowledge, Skills & Abilities

Advanced knowledge of Microsoft Excel and data analytics required. Technical expertise and experience working with databases, data warehouses and ERP systems, writing & extracting reports. COSO training and best practices preferred. Ability to combine and format data utilizing various tools such as Excel, Access, Tableau leveraging advanced formulas, pivots and delineations. Ability to determine the criteria necessary to return the needed records from a particular data set. Preferred candidate will be a highly motivated, seasoned professional able to function with minimal supervision and across multiple procurement disciplines, in partnership with all levels of the organization.

Preferred Qualification

Bachelor’s Degree and a minimum of five years of compliance and reporting experience, preferably within a government entity.

Minimum Qualifications

Bachelor’s Degree and three years of related experience, Associate’s Degree and seven years of experience, High School Diploma or equivalent and 10 years of experience, or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties.

Salary

$75,061 - $93,826 Commensurate with experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Please note that all job offers are contingent upon an applicant successfully passing a new hire background check and drug screening. If an applicant does not pass the background screening, the offer will be rescinded. The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays. Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees. Click here to learn more about the City of Charlotte’s benefits. The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

If you have technical issues submitting your application, click here.