The City of Charleston is looking for a Fleet Services Clerk to join its Public Service Department! This role performs administrative duties including data entry, processing work orders, and customer service.

• Enters and maintains information in our work order system.
• Maintains computerized maintenance records and physical files.
• Functions as primary contact for emergency and non-emergency maintenance requests, including initiating, processing, updating and closing work orders and related invoices.
• Acts as liaison with user departments regarding service problems, recall notices, scheduling and informational requests.
• Assists with insurance and accident paperwork and claims.
• Generates and processes fleet maintenance shop work orders; enters and/or verifies job notes; changes work order status; enters job open and finished times; tracks and enters vehicle downtime and job delays; enters employee labor times into database and cross-checks against work orders.
• Under direction, update and verify vehicle, employee, and departmental contact information in fleet management database; and generate reports as necessary.
• Assists with shop office administration; may occasionally assist the maintenance operation with vehicle shuttling and parts pick-up duties.
• Performs other duties as assigned.

• High school diploma or general education degree (GED); and two years of related experience and/or training; or equivalent combination of education and experience. 

• Valid South Carolina Driver’s License.

• Experience with reporting and tracking using Excel and work order systems.

• Knowledge of heavy-duty mobile equipment.