Why This Role is Valuable

Cedar Hill is a welcoming city with small town charm and upscale taste. We foster an active community and encourage involvement in everything we do. Many communities talk of having big city amenities with small town appeal, but in Cedar Hill it isn't just a boast, it's a way of life.
The City of Cedar Hill's culture sets us apart from any other City in the world. We live by five very important values, which also contain many parts to make a whole. The five values we live by are High Standards, Teamwork, Premier Customer Service, Family Oriented and Fun.
We are seeking an individual, who has demonstrated a willing commitment to these values, holding them in high regard, to join our team as a temporary Utility Services Field Technician.
the purpose of this position is to provide temporary support to the Utility Services Department providing skilled maintenance and repair of the water meter and meter associated equipment. This is accomplished by setting, maintaining, programming, repairing and/or replacing new and existing water meters and associated water system infrastructure. Other duties include inspecting City owned water lines in close proximity to the meters, testing meters in-place for and with customers, and educating or responding to customer questions regarding the water meter infrastructure or utility billing processes. This position does not provide direction to other employees.
This is a temporary assignment. Work hours are flexible, between the hours of 8 a.m. - 5 p.m., Monday through Friday.

How You Add Value

• Provides premier customer service to City residents and businesses by responding to customer inquiries and infrastructure issues via service order. Specifically: 1) Meets with customers by appointment on site to assist with resolution of questions and issues; 2) Educates customers on reading meters, performs verifications of radio reads and assists customers with leak evaluations
• Sets, maintains, repairs, replaces and programs water meters by:
  • Inspecting meters and associated infrastructure for proper operation
  • Evaluating Meter Transmission Unit (MTU) for continuity and repairs (including splicing wires) or replacing unit as required
  • Inspects meter register for proper performance and replaces if necessary
  • Programming MTU when either the MTU or the meter is repaired or replaced to ensure reading radio signal is accurate
  • Performs data sync process on a daily basis to update accounts with daily account activity information
  • Inspects meter and City owned meter related plumbing (except for service lines) for leaks and repairing leaks if detected or replacing meter if required
  • Works in close collaboration with Public Works when required maintenance or repair activity extends to main water system supply infrastructure
• Maintains, repairs, and/or replaces water meter infrastructure by changing out damaged or non-functional meter boxes and angle stops, replaces meter gaskets/washers and repairs or replaces meter lids and meter boxes.
• Disconnects water service and locks meter if required due to non-payment. Reconnects service after payment issues are resolved.
• Processes service orders using contractor provided software application.
• Manages water meter specific parts and supplies inventory. Monitors stock levels of meters, MTU's, registers, lids, boxes and associated equipment and tools, and replenishes inventory as required.
• Regular attendance required with work performed outdoors, in all weather conditions (excluding lightning)

What You Bring to the Role

• Work requires knowledge necessary to understand basic operational, mechanical, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.
• Less than one year of related experience required
• Valid TX Driver's License, meeting City driving standards.
• Must pass pre-employment background check, drug screen and physical.

How to Join Our Family

Complete online application at Cedar Hill City Website at www.cedarhilltx.com. The City of Cedar Hill can no longer accept actual/faxed applications. ONLY ONLINE APPLICATIONS WILL BE CONSIDERED. There are computers at the Cedar Hill Library for applicants that do not have access to a computer at home. If you are having trouble with the NEOGOV Applicant tracking site, please call the NEOGOV technical support number at 1-877-204-4442 and select option 1.
In compliance with the Americans with Disabilities Act, the City of Cedar Hill will make every reasonable effort to accommodate your needs. For any special requests, please call Human Resources at 972-291-5100, ext 1050.
The City of Cedar Hill is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of genetic information in compliance with GINA, race, sex, color, religion, national origin, veteran status, age, or disability in hiring, conditions, or termination of employment. Final applicants for employment with the City of Cedar Hill are subject to drug testing and background screening.
CITY OF CEDAR HILL
285 Uptown Blvd Bldg #100
Cedar Hill, TX 75104
972-291-5100