Job Summary

As a Protech Calibration Technician Apprentice you will be provided mentorship and training to learn how to perform a wide range of Advanced Driver Assistance System Calibrations by following OE specifications and repair standards. You will gain confidence as a calibration technician across a wide range of manufacturers. Initial training is provided by Protech as well as a robust virtual support team and continuing education on new vehicle technology. The goal will be to graduate from a Calibration Technician Apprentice to either a Protech Calibration Technician or On-Site Calibration by the end of the 7th month in this roll.

Roles & Responsibilities

• Customer service focused, ability to develop relationships and deliver operational consistency
• Perform static and dynamic ADAS Calibrations on foreign, domestic and EV (electric) vehicles onsite at customer locations
• Troubleshoot complex calibration repairs
• Test drive vehicles after repairs are completed
• Adequately explain ADAS calibration specifications and repair planning needs; to include collision repair center personnel, insurance adjusters, and direct customers
• Basic knowledge of how to remove and install vehicle parts – Example: Bumper, trim panels, mirrors
• Complete pre and post scans with OE and/or aftermarket tools, communicate outcome effectively
• After training completion, must be able to complete static and dynamic calibrations per OE specifications
• Communicate with field team to ensure efficiency and productivity
• Responsible for ensuring tooling software updates are completed immediately
• Accountable for assigned inventory (including vehicles, mobile devices, laptops, OE scan tools, VCI, other equipment provided)
• Participate in virtual (online) training sessions
• Complete assigned training and certifications
• Develop and maintain excellent customer relationships through our company purpose and core values
• Maintain a well-organized work area

Qualifications, Education & Experience:

• 1-year automotive repair experience preferred but not required
• Automotive repair experience preferred but not required
• Trade school experience a plus
• ASE or I-CAR certifications a plus
• Ability to learn and understand collision repair processes and terminology
• Successfully complete Protech ADAS Calibration Training
• Understanding of technology & basic software programs
• Ability to learn Aftermarket and OEM diagnostic scan tools and factory software
• Knowledge and ability to use computers, mobile devices, and related technology efficiently
• Travel may be required for continuing education and certification training
• Self -motivated, positive attitude, with a customer focused vision

Requirements:

• Must be at least 21 years of age
• Must have a valid driver’s license and ability to pass MVR check
• Ability to pass a background check
• Must be able to lift 60 pounds independently
• Travel may be required for continuing education and certification training
• Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping
• Requires frequent driving of company and customer vehicles
• Extensive travel within assigned area is expected
• May have exposure to fumes, dust, and chemicals
• Ability to work in a shop environment in inclement weather
• Required to wear PPE to include but not limited to facial covering, eye protection, gloves