Overview

Class Specifications: Includes library assistants working in the branch libraries whose duties involve the following: greeting and directing patrons, registration of borrowers, charging and discharging books and other materials, maintaining the book and other materials collections, maintaining/troubleshooting equipment, typing/word processing, and filing.

Responsibilities

Under the direction of the Branch Librarian or ranking staff member, and in accordance with standard policies and practices, performs any or all of the following:

• Greets and directs library patrons in person and over the phone, providing simple direction and information.
• Gives out and interprets BPL policies and procedures in a professional and courteous manner.
• Identifies and refers problems to their supervisor.
• Charges and discharges books and other materials, receives and records fines.
• Interviews applicants for library cards and verifies identification.
• Prepares periodicals for circulation and maintains the periodical collection.
• Books museum passes.
• Receives and routes requests, including basic interlibrary loan requests, maintains reserve shelf, handles send item list.
• Receives, sorts, shelves, verifies, delivers, mends and bar-codes books, and traces records and searches shelves for books not properly accounted for.
• Assists in maintaining bulletin boards and exhibition cases.
• Typing/word processing simple forms and records.
• Compiles basic statistical records.
• Operates and provides basic equipment maintenance and troubleshooting, e.g. turning on and off, cleaning, filling with paper, replacing toner cartridges.
• Uses and assists patrons in the basic use of a variety of library owned technological equipment, e.g. photocopier, public computer signup systems, audiovisual equipment.
• Sorts and routes U.S. Mail.
• Attends training when directed.
• Performs other related duties as required.

Minimum Entrance Qualifications

• Education: High school graduate or GED
• Experience: None required
• Tact in dealing with people; good oral skills; good judgment and dependability; ability to work cooperatively with staff; demeanor appropriate to the workplace. Competency in the use of personal computers and Windows software sufficient to meet the tasks of the position. Good judgment, tact in dealing with people, dependability, good attendance and punctuality record. 
• Typing test will be given - speed: 30 wpm
• World languages desirable.
• Ability to exercise good judgment and focus on detail as required by the job.
• Residency - Must be a resident of the City of Boston upon the first day of hire.
• CORI - Must successfully clear a Criminal Offenders Record Information check with the City of Boston.

TERMS:

Union/Salary Plan/Grade: AFSCME/LA-3

Hours per week: 35