1. Use various software applications to access, enter, log, and retrieve pertinent information; create new business/customer accounts; update and maintain accounts and/or associated accounting records as required; and generate routine reports. Process payments for City services or other municipal transactions using a variety of payment processing tools, equipment, and technologies.
2. Participate in the preparation and review of data entered into various databases and/or software applications related to various functional areas, e.g. accounting, payroll, budget, accounts payable, purchasing, and/or accounts receivable/revenue.
3. Review for accuracy and completeness a variety of source documents, e.g. applications, forms, tax returns, employment information, etc. prior to accepting/processing payment for department-issued permits, licenses, certificates, and identification cards; inform customers of any issues with submitted documentation; process documentation as specified by program/department policies, procedures, and protocols. 
4. Perform cashiering functions; prepare daily cash drawer; receive and count cash, and make accurate change; reconcile daily receipts of monies received; prepare bank deposits and tickets, revenue summary sheets, and other related documentation as assigned. 
5. Accept and process applications and/or payments for municipal transactions including, but not limited to, utility service, commercial refuse collection, business licenses, regulatory permits and fees, identification cards, citations, special taxes and other City payments; explain utility billing, business tax, and other regulatory permit policies and procedures to customers. Receive and post payments for other departments for various citations, permits, fees or services, and special events; distribute related documentation; research payment histories and records; resolve errors as needed.
6. Process lockbox payments for miscellaneous receivables using online banking decision tools: review deposit data, identify and address errors, accept remittance file, upload deposits into customer accounts in applicable databases, and electronically maintain files relating to these deposit transactions.
7. Determine or confirm appropriate business tax classification in accordance with Beverly Hills Municipal Code; contact businesses as needed; generate invoices for appropriate business tax category. Generate business tax license certificates and renewal and late notices. 
8. Participate in a variety of discovery efforts related to business tax assessments and/or business tax classification, e.g. perform online research of businesses proposing to operate within city limits, compare data sets from different databases to identify unique records and determine if new business accounts may need to be setup, etc.. Recommend the creation/closing of business accounts and changes in business tax classification. 
9. Prepare and process billings, notices, late notices, account closure notices and final bills, and related correspondence for commercial and residential utility accounts, and other accounts receivable including, but not limited to ambulance service, parking service, day care service, etc. 
10. Research and answer employee and department questions regarding the status of accounts and payments, the proper coding of transactions, and other matters. Participate in the control and account verification of an accounting system.
11. And much more!

Three (3) years of experience performing accounting recordkeeping, accounts payable, accounts receivable, bookkeeping, timekeeping, purchasing, and/or cashiering duties.

Equivalent to the twelfth (12th) grade supplemented by college coursework in accounting or finance. 

Possession of, or ability to obtain, a valid California driver’s license as required by the position. 

• Standard office practices, methods, procedures, and related equipment including applicable software applications.
• Principles and practices of cash handling, financial recordkeeping, and file management. 
• Municipal accounting system requirements and procedures.
• Methods and procedures for English usage, spelling, grammar, and punctuation.

• Perform moderately difficult and varied clerical, bookkeeping, fiscal, and customer support tasks related to the creation and maintenance of a variety of customer accounts and processing of financial and municipal transactions including utility billing, business tax, cashiering, accounts receivable, accounts payable, and collections.
• On a continuous basis, know and understand all aspects of the job; understand and carry out written and verbal instructions; review and evaluate various forms, documents, and applications for accuracy and completeness related to department operations; observe, identify, and problem-solve office operations and procedures; explain department policies, procedures, and unit operations; problem-solve issues for the public and with staff.
• Operate and use standard office equipment including computers, applicable software applications, scanners, and printers.
• Operate a variety of payment processing tools, equipment, and related technologies.
• Receive and count cash, make accurate change, and balance cash drawer.
• Post financial data and make accurate arithmetical calculations.
• Apply basic financial record keeping principles.
• Reconcile differences within the accounting recordkeeping system, with or between other sub-ledgers, different databases, and/or software applications.
• Work independently in the absence of supervision.
• Use sound judgment in recognizing scope of authority; make independent judgments and decisions within established parameters of standard policies and procedures, when necessary.
• Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
• Utilize appropriate safety procedures and practices for assigned duties.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Communicate clearly and concisely, both orally and in writing.