Salary : $81,936.74 - $113,062.11 Annually
Location : Bellevue, WA
Job Type: Limited Term
Remote Employment: Flexible/Hybrid
Job Number: 24-00097
Department: Information Technology
Division: IT Ops DevDesign Graphics
Opening Date: 04/08/2024
Closing Date: 4/22/2024 11:59 PM Pacific
Come Join the City of Bellevue!
Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the "Hiring Process" section below to learn more.
Job Summary

Bellevue is a dynamic, international and multicultural, future-focused Smart City serving approximately 145,000 residents. Our Council vision is: "Bellevue welcomes the world, our diversity is our strength." We value all employees and their contributions. The City invests in its employees and encourages and rewards employee growth and development by building on our commonalities and our differences. Bellevue is high tech hub, noted for its diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. We work collectively to make it a place where you want to work, live and play.
The IT Department consists of 60 talented employees serving over 1,500 staff in 13 departments across 35 different locations. The IT Department supports the computers, applications, network, servers, communications, and services needed to support high quality City operations. As a full-service technology organization, ITD provides a wide range of services, include Network Systems and Security, Help Desk and Client Services, Application Development, Project Management, Technology Business Solutions, Geospatial Technology Services, and Digital Government with an annual operating budget of approximately $15 million. In 2020, the City of Bellevue won first place in the Center for Digital Government Digital Cities Survey for our work in advancing digital government and Smart City. As technology continues to evolve, ITD's partnership with customers is critical to successful technology adoption.
Essential Duties and Responsibilities

City of Bellevue is seeking a talented user-focused visual designer to join the Digital Government team in the award-winning Information Technology Department.
The successful candidate will be self-directed with a bias towards innovation with the technical skills to create effective and engaging designs across any medium or channel. This role is highly visible and will contribute to creating high-quality design standards and best practices to be followed by the organization.

• Design and produce a wide variety of creative projects, for example, billboards, books, brochures, email templates, flyers, logos, mailers, posters, presentations, reports, signage, social media, video, visualizations, wearables, websites and user interfaces.
• Collaborate with project managers, developers, and content creators on enterprise level projects from conception to stabilization. Ability to execute content, brand, language, and accessibility standards in such an environment.
• Effectively manage multiple design requests simultaneously from all departments through service management and project tracking platforms prioritizing competing deadlines and observing service level agreements.
• Engage with customers to understand their business needs and deliver clear, well-designed and intuitive content strategies, marketing campaigns, analogue materials, and digital assets.
• Able to work with third party vendors within projects and direct them as needed to assist customers to project finalization such as printers, post offices, off-site designers, or translators.
• Lead and manage design-related projects, products or function as a subject matter expert within the organization around design-related matters.
• Use analytics, metrics, user experience research or user-centered design principles to initiate, iterate, and improve design solutions across analogue and digital channels.
• Co-produce best practices for user-centered design, brand standards, translations, usability, and accessibility across the organization for all design formats.
• Be a point of contact for any issues pertaining to public-facing design questions. Mentor and train others in human centered design best practices across the organization including but not limited to interns, junior designers, developers, and content creators.
• Update and maintain usability and accessibility of the city's website and web applications.
• Ability to design and build user interfaces from wireframe through code deployment using HTML, CSS/SASS, and minimal JS a plus.

Qualifications

Minimal Qualifications:

• BA/BS degree and five years prior work or the equivalent experience.
• Portfolio or samples of work demonstrating effective designs and how they were successful.
• Prior experience with professional design software such as Adobe Creative Suite, Sketch, Figma, etc.
• Minimum 3 to 5 years of progressively responsible experience in designing and executing omni-channel materials for various audiences. Experience directly managing multiple different clientele and projects at the same time.
• Ability to evaluate existing products and materials to align with the City's current brand standards while providing content clarity, usability, accessibility, and translation support.
• Ability to lead from where you are to collaboratively affect content, translation support, usability, accessibility, brand standards, and other process improvements.
• Prior experience with human centered design principles such as personas, use cases, or other communication and visual design processes to improve the user journey.
• Willingness to grow cross-functional design, development, content, or research skills as needed to continually improve resident experiences.
• Ability to use quantitative and qualitative data to make content design decisions.

Preferred Qualifications:

• Strong knowledge of design, accessibility standards (WCAG 2.0), digital and analogue brand execution across channels and languages.
• Experience with brand development and visual design including color theory, typography, and UI patterns.
• Experience formatting print jobs for pre-press and file management.
• Experience co-developing or evolving entire marketing campaigns.
• Experience with integrated or digital marketing, especially omni-channel or multiple channel ownership.
• Knowledge of designing for both off-the-shelf and custom websites or web applications.
• Experience designing for mobile (iOS & Android), wearables, television, or other digital signage.
• Experience with content design and strategy to improve the end-to-end user journey via data, animation, or information architecture.
• Experience with data-driven design, enterprise level applications, or rebrand efforts at scale.
• Experience with content management systems such as Drupal.

Knowledge, Skills, and Abilities:

• Self-directed, well-organized and able to maintain high level of productivity with minimal supervision.
• Capable of leading large projects and working with a variety of staff and residents.
• Capable of leading within enterprise level projects working with a variety of staff and residents.
• Strong presentation skills and ability to present design concepts and solutions to a variety of collaborators and approvers.
• Ability to have a key role in driving forward design standards within projects and technologies across the organization.
• Ability to mentor and train a variety of staff across the organization.
• Comfortable working in a collaborative, team-oriented environment.
• Should demonstrate cultural sensitivity and awareness.
• Strong customer service, organization, communication, problem solving, and interpersonal skills.

Supplemental Information

Working Conditions & Physical Requirements
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms.
• Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The noise level in the work environment is usually moderately quiet.

Limited Term Employee (LTE) : A fully benefited at-will employee to serve in a position scheduled to work a minimum of 30 hours a week for a specific project with a specific ending date which is anticipated to last more than five months but in no event longer than three consecutive years (36 months).

HIRING PROCESS
The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible.

• Answer the Questions when requested and can be found on the Questions tab of the Job posting.
• We do not accept resumes and cover letters during the anonymous application screening stage, unless otherwise stated in the job description.
• Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references.

CONDITIONS OF EMPLOYMENT

• All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
• All positions the completion of references checks, including at least one prior supervisor.
• Some positions may require completion of a criminal background check prior to start employment
• Some positions may require obtaining a commercial driver's license (CDL), licensures, or additional certifications.

At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The five essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: exceptional public service, stewardship, committeed to employees, integrity, and innovation. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore.

Have we piqued your interest yet? Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office at 425-452-6838 or If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.
The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.
For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.
** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**
The City of Bellevue offers employees a comprehensive benefits package providing choice, flexibility, and value!
Please Note: Seasonal, part-time, and variable employees are not eligible for the below benefits except for mandatory participation in the retirement plan assigned to the position, which will be the Municipal Employees Benefit Trust (MEBT 2) retirement plan or the Washington State Public Employees Retirement System (PERS) retirement plan and any other benefits as required by law.
The following summary applies to fully benefited positions:
Medical
Employees are offered a choice of medical coverage through the City's self-insured Preferred Provider Organization (PPO) plan or Kaiser Permanente (HMO).
Dental
Employees are offered a choice of two dental carriers with plans that offer regular checkups, x-rays, fillings, and crowns. Orthodontia is available through one of the carriers.
Vision
Employees are offered a choice of vision coverage through an annual exam-only plan or a buy-up plan which includes an annual eye exam and hardware coverage.

Retirement Plans - Employees are offered three retirement plans:

• Washington State Department of Retirement Systems (DRS): Mandatory participation (PERS, LEOFF or PSERS), depending upon eligibility.
• City of Bellevue Municipal Employee's Benefit Trust (MEBT): Optional participation in this 401(k) retirement savings plan with employer match contributions that vest on a 3-year schedule.
• Deferred Compensation Program (457 DCP): Optional participation in the supplemental Deferred Compensation Program also administered by DRS that allows tax-deferred savings into a variety of investments options.

Other benefits include:
More detailed information about our employee benefits is available at

• Flexible Spending Accounts (FSAs)
• Life/Accidental Death and Dismemberment (AD&D) Insurance
• Long Term Disability (LTD)
• Survivor Income
• Employee Assistance Program (EAP)
• 11 observed holidays per year plus 2 additional personal holidays, vacation (standard accrual of 12 days a year), and sick leave (accumulated at the rate of one day per month)
• An ORCA Card bus pass
• On-site fitness center, and self service food/coffee options
• Career development and training programs
• Tuition Reimbursement Program
• Employee Resource Groups (ERGs)

Paydays - The City of Bellevue pays employees on the 8th and the 23rd of each month (24 pay periods per year).
Please note that the City does not participate in the Social Security Administration (SSA) program, and employees do not earn social security credits. The mandatory DRS retirement pension plan provides the required social security replacement plan. Any social security benefits earned at other places of employment may be reduced because they are subject to the Windfall Elimination Provision or the Government Pension Offset.
NOTE : This is a brief summary of the benefit programs for the City's non-represented employees. Every effort has been made to ensure its accuracy. Benefits for employees represented by a may have different benefits. If any information on this document conflicts with the provisions of a CBA, the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
01

Provide an example of a complex design project that you've delivered, including the customer needs that the project satisfied and the audiences that you served. What made it complex?
02

Provide an example of leading a design project from end to end. What were some of the challenges you faced? What was rewarding about the experience?
03

Provide a link to your portfolio.
Required Question