3 Intake Coordinator, Grant Services Specialist I (NCS) - Department of Housing and Community Development Jobs in Baltimore, MD

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Intake Coordinator, Grant Services Specialist I (NCS) - Department of Housing and Community Development

City of Baltimore, MD

Baltimore, MD | Full Time

$61k-81k (estimate)

3 Weeks Ago

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Intake Coordinator, Grant Services Specialist I (NCS) - Department of Housing and Community Development

$61k-81k (estimate)

Full Time 3 Weeks Ago

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City of Baltimore, MD is Hiring an Intake Coordinator, Grant Services Specialist I (NCS) - Department of Housing and Community Development Near Baltimore, MD

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 05/10/2024

CLOSING DATE: 08/10/2024 AT 12:00 MDNIGHT

SALARY: $33,769.00 - $42,213.00 Annually

CLASS DESCRIPTION

The City of Baltimore’s Department of Housing & Community Development (DHCD) Lead Hazard Abatement Section is searching for a Grant Services Specialist I-Intake Coordinator. This is a temporary grant funded position and valid for the life of the grant with Homeownership and Housing Preservation – Lead Hazard Reduction Program Section.

DHCD was created in 1968 to consolidate local community development efforts with housing and building code enforcement. With over 400 employees, DHCD strengthens City neighborhoods by attracting investors, developers, and homebuyers. Through the administration of Community Development Block Grant (CDBG), Home funds, City bond funds, and other creative financing mechanisms, DHCD’s finances and guides strategic development projects to meet housing and neighborhood needs. To hold property owners accountable and keep neighborhoods safe, DHCD monitors construction and building activity and enforces the City's building, fire, zoning, and related codes, as well as provides energy conservation services.

An Intake Coordinator recruits qualified applicants for lead hazard reduction services, provides education on topics concerning lead hazards. Work involves no supervisory duties or responsibilities.

ESSENTIAL FUNCTIONS

Reviews, monitors, and processes a wide variety of assigned client cases involving the provision of services to City residents; evaluates data, facts and information, comparing information to existing standards, and drawing conclusions for enrollment in the LHRP Program.
Recommending actions to ensure compliance of projects, proposals and studies with existing standards.
With guidance from superiors, develops, implements, and recommends changes in program policies and procedures for the LHRP program; interprets policies and procedures for others.

Receive and document referrals from management, outreach and client phone calls for the LHRP program.

Conduct and process multiple case assignments simultaneously for the LHRP program.
Utilize Microsoft suites and related equipment and hardware and software.
Ability to deal courteously with other employees and the public, both in person and by telephone.
Operates a variety of standard office machines including personal computers and related standard software and hardware to compose, record, edit, store and revise correspondence, reports, statistical tables, forms and other materials for the for the LHRP program.
Answers telephone calls and provides information regarding office functions, operations and procedures; gives information to or elicits information from the public to properly complete forms for the LHRP program.
Screen forms to determine accuracy and completeness of information; answers for the LHRP program.
Answer unusual or complicated questions or complaints regarding work procedures or departmental or LHRP program operations, services or functions.
Update and maintain program database daily bases.
Compiles and maintains physical files for cases.
Reports to supervisor
Attends meetings.

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION: Have a bachelor’s degree from an accredited college or university.

AND

EXPERIENCE: Have one year of experience in coordinating, monitoring and processing cases involving the provision of health, social, vocational or rehabilitation services to clients or equivalent combination of education and experience.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of Lead and Healthy Homes.
Knowledge of the functions, resources and services of public and private community, social service, and health agencies.
Knowledge of individual, age and other specific group and community needs and available resources.
Knowledge of social, public health, medical, rehabilitation and educational resources.
Knowledge of interview and investigation techniques.
Skilled in maintaining confidential, accurate and detailed client case information and records.
Skilled in reviewing and analyzing client records and evaluating the implementation and progress of recommended core or strategies to ensure that progress, recovery, or treatment complies with professional standards.
Ability to communicate effectively, both orally and in writing.
Ability to disseminate information and to explain City, State and private institutional services and programs to individuals, business, and community groups.
Ability to deal with emergency or crisis situations with calm, tact, and dispatch.
Ability to maintain records and write reports.

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

Contact

Qualified individuals should submit a detailed resume and cover letter to:

DHCD Human Resources Division

417 E. Fayette Street, 14th Floor

Baltimore, MD 21202

DHCD-HRRecruitment@baltimorecity.gov

This position will be open until filled.

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER