Official title: Concessions AttendantThis is responsible work in providing food and beverage products to customers.
An employee in this class performs a variety of support duties for food service. Duties include taking orders, preparing and serving food and beverages, serving alcoholic beverages, cleaning food service utensils, dining, and kitchen areas, and cashiering work. The season for employees in this class in the Downtown Operations (Lock 3) Division begins March 1 and ends November 1 each year. The season for employees in this class in the Golf Course Division begins March 15 and ends December 15 each year. 
Works under general supervision with some opportunity for the use of independent judgment.
Provides friendly and courteous service to customers at the counter, table, and patio areas. Takes orders for food and beverages. Prepares all food and beverage items according to proper standards and procedures utilizing grill, fryer, oven, and other kitchen equipment. Observes and inspects the quality of product before serving it to the customer. Replenishes food, paper products and utensils at serving stations. Cleans the service counter, food preparation area, stovetop, stockroom, dining areas, and other food service areas as needed. Sets up and clears dining areas for meals and events. Clears and cleans tables, empties trash receptacles, and cleans and maintains service utensils, dishes and equipment. Performs cleaning duties such as sweeping and mopping. Computes customers' bills, collects monies and gives correct change. Assists with inventory counts. Loads and unloads supplies including cases of beverages weighing up to 50 pounds. May assist in preparing and serving food and beverages for catered outings and special events. Opens and closes snack bar in accordance with division procedures. Performs related work as required.Graduation from an accredited high school or GED and a minimum of six months of paid experience in the preparation and serving of food. Must be at least twenty-one (21) years of age.
Knowledge of principles and processes for providing excellent customer service. Ability to make accurate mathematical calculations and to make simple cash transactions accurately. Ability to provide friendly and courteous service to all patrons. Ability to understand and follow oral and written instructions. Ability to learn to effectively use various food and beverage preparation utensils, supplies and equipment. Ability to establish and maintain effective working communications with coworkers, supervisors, and customers. Ability to lift items weighing up to 50 pounds. List of essential functions available upon request. 

The examination will consist of an evaluation of the applicant's applicable experience. The candidates will be ranked in a standard manner based on 70% for qualifying, 20% for education, and 10% for related experience.
Candidates must meet the qualifications and requirements listed in the announcement at the time of examination and at the time of appointment.

RESIDENCY: Candidates who have been resident citizens within the corporate limits of the City of Akron for at least one year immediately prior to the examination and who continue to reside within the corporate limits of the City of Akron throughout the remainder of the selection process will have 5 points added to their passing grades.

VETERANS: A veteran of the Armed Forces of the United States, honorably discharged from active duty, desiring a bonus of 5 points added to his/her passing grade, must submit proof of discharge in the form of a DD-214 with application.

NOTE: YOU ARE RESPONSIBLE FOR CHECKING YOUR APPLICATION STATUS THROUGHOUT THE STEPS IN THE SELECTION PROCESS BY VIEWING YOUR GOVERNMENTJOBS.COM ACCOUNT. IF YOU HAVE ANY QUESTIONS OR ARE UNABLE TO CHECK YOUR STATUS ON LINE, YOU MAY CALL THE DEPARTMENT OF HUMAN RESOURCES AT 330-375-2720.

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The City of Akron is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, ancestry, sex/gender, sexual orientation, gender identity, genetic information, religion, age, disability or military status in employment or the provision of services.

Applicants are required to meet the minimum qualifications for the position with or without an accommodation. If you are a qualified applicant with a disability, notify the Department of Human Resources prior to testing if requesting a reasonable accommodation for the testing process.