REPORTING ANALYST III

WHAT IS THE OPPORTUNITY?

Partners with B&IS management to identify, prioritize, track and execute strategic initiatives. Provides analysis on key trends and proposes business solutions related to B&IS processes, efficiencies, and staffing. Focus on providing value-added analysis and recommendations to support business initiatives.

Banking and Investment Services Division

Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all our lines of business to conduct critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.

What you will do

• Data Analytics and modeling; establish baseline metrics and analytics, collaborate with Business Operations and the leadership team to track and report all key performance indicators against annual, quarterly, monthly and daily goals.
• Establish and maintain management dashboards, regional reports, and executive review documents that will drive business outcomes.
• Monitor existing KPI metrics, developing new metrics, identity correlations and root causes
• Design and build visualization dashboards to accelerate information-to-action at scale
• Perform regular system audits to ensure complete and accurate reporting of data/metrics
• Support quarterly, annual planning activities
• Develop programs, methodologies, and reports for analyzing and presenting data
• Act as a SME for BI tools as well as delivering training to team members on the usage of tools
• Contribute and prepare presentations for internal audiences
• Invent new ways to define and measure program effectiveness and organizational productivity

Must-Have*

• Bachelor's Degree or equivalent
• Minimum 3 years' experience as a Metrics, Reporting or Business Analyst
• Minimum 3 years' years of experience with SAS or SQL, or other data management, reporting and query tool
• Minimum 3 years of experience in banking/operations

Skills and Knowledge

• Capacity to work independently with little to no supervision
• Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach
• Demonstrated ability to direct initiatives with successful results
• MS SQL and other related Business Intelligence tools
• Data visualization experience for DQ reporting using Qlik, PowerBI, or Tableau technologies
• Excellent verbal and written communication skills
• Demonstrated ability to manage multiple projects and priorities and work in a fast paced environment required
• Strong leadership and organizational skills
• Ability to work independently, as well as in a team environment
• Proficiency with Microsoft Office software, including Word, Excel, Access, PowerPoint, etc
• Previous experience with reporting tools preferred

Compensation

Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.