• Regularly assist Procedure Program Manager to perform policy and procedure gap analysis to self-identify all issues and work with the related BUs to build action plans based on a risk based approach.
• Collaborate with the Office of the President’s divisions to produce drafts procedures, and assigns proofreading and copy editing duties, as needed.
• Deal directly with line-of-business and other key stakeholders to understand their needs and translate them into internal strategies and tactics and create ongoing updates to procedures. Works with the various Office of the President’s divisions and other related second lines to manage a monthly internal P & P publication calendar.
• Work with the Office of the President’s division risk managers, compliance officers, testing teams and/or SMEs to ensure appropriate changes are timely documented in procedures.
• Fosters collaborative relationships and rapport with BU leaders to the benefit of the Office of the President’s divisions, related control partners and CNB as a whole.
• In collaboration with the Office of the President’s various lines of business leaders/managers, assist with multiple projects that strengthen and sustain compliance with the OCC, Federal Reserve, SEC and other regulatory bodies to ensure regulatory requirements are captured within procedures.
• Prioritize, organize and complete work according to deadlines ensuring timely delivery of complete and accurate documentation.
• Develop and implement ways to measure effectiveness of related internal and external programs.
• Keep abreast of bank and industry initiatives and best practices in operational and regulatory matters to ensure policies and procedures, communication and all written documentation circulated within and outside of the Office of the President’s division are in compliance with applicable regulations.
• Establish credibility and organizational trust to cultivate and inspire a culture of collaboration and continuous improvement with a commitment to maintaining high standards of integrity and professionalism.

Must-Have*

• Bachelor's Degree or equivalent
• Minimum 3 years of experience in documentation or preparation of technical materials, executive presentations, project management
• Minimum 3 years of experience in banking environment or risk management consulting or financial services industry in risk related roles
• Minimum 3 years of Advanced level experience in Microsoft Office skills, including Word, Excel, Access and PowerPoint

Skills and Knowledge

• Prefer 5 years of experience in documentation or preparation of technical materials, executive presentations, project management
• Knowledge of procedural tracking packages and other related programs preferred
• Proficiency in MS Project, Excel, Word, Access, Power Point, SharePoint.
• Strong project management experience.
• Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal, verbal, and written communication skills.
• Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines.