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Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses.
City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix.
our dedicated and compassionate employees are driven by a common mission : To deliver the cures of tomorrow to the people who need them today.
This role performs necessary duties in relaying incoming and outgoing telephone calls, and in facilitating internal communication within the Medical Center and its community practices.
Responds to calls from a variety a medical departments and COH calls centers from existing patients inquiring about their care and treatment at City of Hope as well as from prospective patients inquiring about COH services.
Answers telephone calls, determines appropriateness of referral, screens, and refers as appropriate.Identifies crisis situations, elicits key information, and refers accordingly.
Collects relevant caller data accurately and quickly during the telephone conversation.
As a successful candidate, you will :
Qualifications
Your qualifications should include :
City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.
Additional Information :
Last updated : 2024-05-12
Full Time
$44k-54k (estimate)
05/13/2024
06/21/2024
cityofhope.org
Duarte, CA
3,000 - 7,500
The following is the career advancement route for Pbx operator positions, which can be used as a reference in future career path planning. As a Pbx operator, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Pbx operator. You can explore the career advancement for a Pbx operator below and select your interested title to get hiring information.
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PBX operators are responsible for operating and maintaining a PBX multiline business telephone system, which functions like a high-tech switchboard.
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They frequently also serve as a receptionist or perform general administrative support tasks.
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The other tasks that operators carry out are clerical jobs, such as typing, dealing with faxes, and proofreading.
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Depending on the business, PBX operators may double as receptionists, so they need to be pleasant when dealing with visitors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on PBX Operator jobs
A PBX Operator has to deal professionally and politely.
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The operators take care of making sure that calls are transferred to the right person.
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Step 3: View the best colleges and universities for PBX Operator.