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About City of Hope
City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.
City of Hope’s commitment to Diversity, Equity and Inclusion
We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work - and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.
Position Summary
The Patient Access Representative III is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires a high level of independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments. The Patient Access Representative III is best defined as a highly independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative. Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met. Additional duties include, but are not limited to: physician to patient communication and serving as an information resource.
Key Responsibilities include:
Registration and Scheduling:
Customer Service:
Quality Assurance
Miscellaneous Duties:
Basic education, experience and skills required for consideration:
Preferred education experience and skills:
Additional Information:
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Full Time
$45k-56k (estimate)
03/28/2023
05/08/2024
cityofhope.org
Duarte, CA
3,000 - 7,500
The job skills required for Patient Access Representative III include Scheduling, Customer Service, Health Care, Patient Registration, Communicates Effectively, Patient Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Representative III. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Representative III. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Representative III positions, which can be used as a reference in future career path planning. As a Patient Access Representative III, it can be promoted into senior positions as an Admitting Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Representative III. You can explore the career advancement for a Patient Access Representative III below and select your interested title to get hiring information.