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Training Coodinator

City Brew Coffee

Billings, MT | Full Time

$90k-120k (estimate)

3 Months Ago

Training Coodinator

City Brew Coffee Billings, MT

$90k-120k (estimate)

Full Time | Retail 3 Months Ago

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City Brew Coffee is Hiring a Training Coodinator Near Billings, MT

Training Coordinator Position

Company Overview

City Brew Coffee Company is a rapidly growing organization led by our vision to inspire our communities through exceptional experiences, one cup at a time. We are committed to providing exceptional services to our guests and fostering a positive work environment for our team members. As we continue to expand, we are seeking a motivated and detail-oriented Training Coordinator to join our team!

Position Overview:

City Brew Operations Center is searching for an enthusiastic and dedicated Training Coordinator to serve as the face of training at our operations center. Under supervision of the Product Development and Merchandising Manager, this role plays a crucial part in maintaining organization and providing essential support to our field team, while also being the primary point of contact for Store Managers and District Managers. The ideal candidate should embody our core values, display a positive attitude, and demonstrate a commitment to delivering an exceptional guest experience.

Essential Functions:

The following are intended only as illustrations of the various types of work performed by this role. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Administrative Duties:

Create training plans and schedules for retail locations, management, Support office and more.
Introduce growth opportunities to emerging employees and provide necessary coaching and support information.
Communicate with field teams to identify training needs and development plans for store teams and individuals.
Responsible for managing, designing, developing, coordinating, and conducting training for field teams with Product Manager and Marketing team.
Assess instructional effectiveness and determine the impact of training materials on employee skills and KPIs.

Gather feedback from trainers and trainees regularly.
Maintain updated training curriculum and training records in City Brew University, or CBU, our intercompany communication portal.
Host Train the Trainer sessions for internal development.
Research, recommend, and implement new training methods and procedures in line with industry standards.
Recruit, train, and develop Certified Training Managers for each District in the company and evaluate performance.
Monthly reporting on certifications and training completion.
Work closely with others within CBU and other training systems for best reporting and practices.

Skills & Qualifications:

Experience with various traditional and modern training methods, including on the job coaching and e-learning.
Experience with management training and soft skills development
Familiar with equipment, standard industry operating procedures and systems.
Proven ability to complete training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate).
Adequate knowledge of learning management systems and web delivery tools and experience with e-learning platforms a plus.
MS Office proficiency.
Advanced organizational skills with the ability to handle multiple assignments.
Strong verbal and written communication and time management skills.

Education/Training/Experience Requirements:

College degree or comparable education and experience in quick service restaurant(s) required. Coffee industry knowledge a plus but not mandatory.

Benefits:

401(k) and 401(k) company matching.
Health, Vision, and Dental insurance.
Paid time off.
Opportunities for advancement.

Supervision:

The Training Coordinator will report to the Product Development and Merchandising Manager.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment. This job is not remote and will include travel to both in-town and out of town markets.

To Apply:

All interested applicants, please email your resume with a cover letter explaining why you are interested in this position to Chaya Jones (chaylaj@citybrew.com) and Kate Guerrero (kater@citybrew.com)

Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be required.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$90k-120k (estimate)

POST DATE

02/18/2024

EXPIRATION DATE

05/13/2024

WEBSITE

citybrew.com

HEADQUARTERS

SHERIDAN, WY

SIZE

200 - 500

FOUNDED

1998

CEO

VICKI MILLER

REVENUE

$10M - $50M

INDUSTRY

Retail

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About City Brew Coffee

Since 1998, City Brew Coffee has been roasting and brewing the best coffees available anywhere. We carefully select only the top 2% of beans grown around the globe, creating distinctive blends full of flavor and aroma. City Brew locations offer hot and cold beverages including unique specialty recipes, as well as delicious treats perfect for a quick snack or a satisfying meal. Our coffees and teas are available by the cup and by the pound at our stores and convenient kiosks across the western U.S. and our City Brew family of talented employees grows with every new location. Contact us to learn... more about a City Brew location near you, our wholesale programs, or partnering with us on your next non-profit fundraiser. More
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