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4 Citizens Teller Jobs in Rochester, NY

Rochester, NY | Full Time
$29k-35k (estimate)
1 Week Ago
Rochester, NY | Full Time
$32k-38k (estimate)
1 Week Ago
Rochester, NY | Full Time
$34k-41k (estimate)
6 Days Ago
Citizens Bank, N.A.
Rochester, NY | Other
$29k-35k (estimate)
2 Months Ago
Citizens Teller
Citizens Rochester, NY
$29k-35k (estimate)
Full Time | Business Services 1 Week Ago

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Citizens is Hiring a Citizens Teller Near Rochester, NY


Starting Salary: $17 / hour and up

As a Citizens Teller - YOU make a real difference for our customers and the branch team.

Transactions aren’t at the heart of banking — relationships are. Are you a great listener? Do you enjoy meeting new people and strengthening relationships? If so, you’re Made Ready to be a Citizens Teller. What sets these colleagues apart? You look customers in the eye and greet them in the branch lobby with a smile — just like you would a friend or a neighbor. Whether you’re processing transactions or collaborating with your branch team to meet a customer’s needs, you provide a memorable, significant experience to every customer, every day.

It takes an upbeat attitude, an ability to listen intently and a desire to get to know your customers — who they are, what they need, which ones want to get in and out quickly vs. those who want to catch up. Using your knowledge of our award-winning mobile app and online banking options, you’ll simplify banking for your customers. You will confidently cash checks, process withdrawals and deposits. You pride yourself in giving every customer the level of care they deserve, including referring them to the right banker who can handle more sophisticated requests.

What you'll do

  • Be the face of Citizens; be professional, friendly and helpful with every interaction
  • Make the first impression to our existing and new customers when they walk into the branch
  • Help customers by showing them how to bank digitally using their mobile device, and empower them to choose how they do their banking including use of online banking and ATMs
  • Be knowledgeable of all Citizens products and benefits so you can educate customers and effectively respond to their questions and/or concerns
  • Be a lobby leader by welcoming and directing customers to the right colleague who can best address their needs 
  • Build relationships by getting to know our customers, enabling you to offer personalized advice and refer them to other partners when needed 
  • Make customers feel cared for while you accurately process transactions including deposits, withdrawals and payments 
  • Follow all financial policies and procedures including proper cash handling, state and local laws and regulations
  • Take advantage of training and coaching to grow into a Citizens Banker or another exciting role
  • Bring your positive energy and confidence to Citizens and our customers every day

What you'll get

  • Meaningful work & relationships – You’ll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
  • Commitment to community – You’ll thrive in a diverse, friendly and supportive workplace that lets you give back to the community through volunteering and donating to causes that are important to you
  • Recognition & reward – You’ll see your hard work rewarded with promotion, growth and new opportunities
  • Training & development – You’ll grow your career through training, coaching, career planning and development that will enable you to branch off in any direction your talents and interests take you
  • Exceptional benefits – You’ll have access to medical and dental insurance, a 401K with corporate match, tuition assistance and discounts on student loan refinancing. You’ll also get a discount on thousands of gyms, studios and fitness centers.

Required Qualifications

  • High School degree or GED 
  • Minimum of 6 months experience processing transactions (cash and/or digital payments) in a retail or banking environment.
  • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
  • Strong listening and communication skills
  • Ability to effectively ask questions and identify needs to enhance the customer relationship
  • Commitment to build relationships through in-person customer interactions
  • Ability to problem solve and provide solutions to customer issues
  • Comfortable with using digital technology to support the delivery of business goals
  • Ability to build positive relationships with teammates, business partners and specialists through collaboration
  • Energetic, detail-oriented and ability to multitask effectively
  • Ability to work branch hours, which can include weekends and evenings

Preferred Skills/Experience

  • Demonstrated stable work history 
  • Ideal candidates have 1 year of experience processing transactions (cash and/or digital payments) in a retail or banking environment.

Hours and Work Schedule

  • Hours per Week: 40
  • Work Schedule: Varies with branch needs and may include weekends and evenings

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

About the Company:

Job Summary


Full Time


Business Services


$29k-35k (estimate)









15,000 - 50,000






$5B - $10B


Business Services

Related Companies
About Citizens

Citizens Commercial Banking, a division of Citizens Financial Group, Inc. (NYSE CFG), is one of the oldest and largest financial institutions in the United States. Our commercial banking division offers corporate, institutional and not-for-profit clients and sponsor-owned entities a full range of wholesale banking products and services. Whether youre a privately held company or Fortune 500 corporation, we have the expertise to assess your unique needs and financial operating requirements, and to offer tailored advice, ideas and solutions to help your business reach its potential.

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The job skills required for Citizens Teller include Cash handling, Products and Services, ATM, Listening, Coaching, customer relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Citizens Teller. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Citizens Teller. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Citizens Teller positions, which can be used as a reference in future career path planning. As a Citizens Teller, it can be promoted into senior positions as a Teller III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Citizens Teller. You can explore the career advancement for a Citizens Teller below and select your interested title to get hiring information.

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If you are interested in becoming a Citizens Teller, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Citizens Teller for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Citizens Teller job description and responsibilities

Bank tellers are responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking.

02/21/2022: Pittsfield, MA

Bank tellers deal with large sums of money which need to be kept safe and secure.

01/31/2022: Melbourne, FL

Bank tellers may also manage customer documents related to the account or transactions.

01/11/2022: Tallahassee, FL

Like trainees, they may work as limited-transaction tellers, who cash checks and process simple transactions.

01/10/2022: Dayton, OH

Tellers are the bank clerks that assist customers with their day-to-day transactions such as deposits, withdrawals and loan payments.

02/09/2022: Columbus, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Citizens Teller jobs

Such teller training programs often teach about banking regulations, ethics, teller duties, and bank operations.

01/17/2022: Baton Rouge, LA

Teller education programs are designed to develop bank teller competencies and to enhance customer service and math skills.

01/05/2022: Tampa, FL

Tellers need strong speaking, writing and listening skills.

02/15/2022: Frankfort, KY

Though bank tellers are sometimes responsible for highly-sensitive transactions, no regulations exist on age.

02/22/2022: Miami, FL

A Jack of All Trades – Strange but True.

02/28/2022: Hialeah, FL

Step 3: View the best colleges and universities for Citizens Teller.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College
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