Description

MISSION

Grow a career in banking while creating a positive, distinctive banking experience through efficient,

accurate and knowledgeable interactions with every client.

ESSENTIAL FUNCTIONS

• Contributes to the success of the team by actively participating in shared responsibilities and goals.
• Completes a variety of client transactions in an accurate and efficient manner.
• Upholds numerous compliance and regulatory requirements while operating in a time pressured environment.
• Engages in client communication to determine and meet various needs and expectations.
• Seizes opportunities to continue education that improves skills and knowledge.

QUALIFICATIONS

• Bachelor’s degree or equivalent experience preferred
• Previous experience in a client service industry preferred
• Demonstrated knowledge of Citizens National Bank
• Proficient in technology based systems
• Proficient in professional written and verbal communication

COMPETENCIES

• Work Ethic: Possess a strong willingness to demonstrate dependability, punctuality, proactivity, and diligence; demonstrates tenacity and readiness to go the extra mile
• Honesty & Integrity: Does not cut corners ethically; earns trust and maintains confidences; does what is right, not just what is politically expedient; speaks plainly and truthfully
• Positive Attitude: Exhibits passion and excitement over work; has a can-do attitude; coachable
• Teamwork: Works collaboratively across the organization to uphold our company mission; breaks down silos
• Efficiency: Able to produce significant output with minimal wasted effort; able to focus on the task at hand and not about what is to come
• Flexibility: Adjusts quickly to changing priorities and conditions; copes effectively with complexity and change
• Calm Under Pressure: Maintains stable performance when under heavy pressure or stress; not reactive
• Communication: Speaks and writes clearly and articulately without being overly verbose or talkative; maintains this standard in all forms of written communication including email
• Commitment: Being dedicated to the same mission as the company; cultural fit
• Good Judgment: Utilize available resources and knowledge to independently execute sound decisions based on common sense and established policy/procedures
• Professionalism: Presents a professional demeanor in dress, interpersonal interactions, and communication; employs personal accountability
• Intelligence: Learns quickly; demonstrates ability and eagerness to quickly and proficiently understand and absorb new information

BENEFITS

• Medical, Dental and Vision - 100% paid for the employee
• Life Insurance
• 401k
• Short Term and Long Term Disability
• Paid Time Off
• Additional Voluntary Benefits

Requirements

 General hours are Monday through Thursday from 7:30AM to 4:00PM and Fridays from 7:30AM to 6:00PM.