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Description
The Digital Strategy Lead is a critical role within the Commercial Bank’s award-winning Strategic Operations group that establishes and leads Strategy, Digital and Innovation initiatives to enhance client and colleague experiences and drive operational efficiencies through the use of technology, system and process change - across all Commercial onboarding and servicing activities.
It provides strategic direction, industry awareness and insights, deep systems and process expertise, and a full spectrum of client and colleague enhancing transformational guidance to senior leadership across our business lines and partners throughout the enterprise.
Reporting to the Head of Strategy, Digital Innovation & Change, the role will define and evangelize the long-term (3, 5 and 10 year) strategic vision for both Commercial Digital and Operations and implement a flexible and effective framework to deliver it.
This will require a thorough knowledge of commercial banking, client onboarding and servicing processes, and the various wholesale banking product categories offered including Commercial Bilateral Credit, Capital Markets (Syndicated Lending, Private Equity, M&A), Treasury (Payments, Cash Management, Liquidity, Trade and Supply Chain Finance), Corporate Credit Card, and Global Markets (FX, Interest Rate Derivative, Commodities).
This is a highly visible role suited to an experienced and adaptable candidate with a proven track record of strong relationship building and successful technology consultation, design and delivery outcomes.
Primary responsibilities include
Qualifications, Education, Certifications and/or Other Professional Credentials
Bachelor’s degree (Business Administration, Data Analytics, Computer Science, or similar) followed by at least 10 years of progressive experience to the role offered or in a similar position in the Banking, Management Consultancy, or Enterprise Software (preferably Financial Services-related) industries.
Full term of experience must include:
Hours & Work Schedule
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Benefits
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.
About the Company:
Citizens Financial Group
Full Time
Banking
$92k-121k (estimate)
02/11/2024
06/05/2024
citizensbank.com
PROVIDENCE, RI
15,000 - 50,000
1828
BRUCE VAN SAUN
$5B - $10B
Banking
Citizens Commercial Banking, a division of Citizens Financial Group, Inc. (NYSE CFG), is one of the oldest and largest financial institutions in the United States. Our commercial banking division offers corporate, institutional and not-for-profit clients and sponsor-owned entities a full range of wholesale banking products and services. Whether youre a privately held company or Fortune 500 corporation, we have the expertise to assess your unique needs and financial operating requirements, and to offer tailored advice, ideas and solutions to help your business reach its potential.