Why Join Our Team?

--> Quick Setup for Success: Citadel Security USA provides local training programs and company uniforms, setting you up for success from day one. We'll equip you with the skills and knowledge needed to excel in your role.

--> Competitive Pay: Your dedication and contribution will be rewarded with a competitive wage that recognizes your commitment. Refer to the specific job posting for pay information. 

--> Weekly Paychecks: We understand the importance of timely payments. Rest assured; our regular payroll schedule ensures that you receive a paycheck every week. We also have the flexibility to provide daily payments, giving you the financial stability even during the unexpected personal times.

--> Benefits: We value our employees and foster a supportive work environment. Full-time employees are eligible for benefits, including medical, dental, vision, life, and other supplemental benefits insurances. Enjoy the peace of mind that comes with comprehensive coverage while being part of an exciting career. 

--> Other Benefits: We provide a 401(k) Safe Harbor Retirement Savings Plan to all employees with a generous immediate vesting employer match.

--> Time Off: Full-time employees are eligible for Paid Time Off (PT0). PTO replaces traditional vacation and allows employees the opportunity to decide how they would like to use paid time away from work.

--> Referral Program: Share the joy with friends and earn extra rewards! Refer someone you know to join our team, and when they're hired, you'll receive $50.00 as a token of our appreciation.

We are looking for a General Manager for our Des Moines, Iowa, operations area.

Pay Information

$40,000 - $50,000 DOE Per Year Plus Commission

Exempt position (not eligible for overtime under state law) 

Location

The Des Moines area has national rankings - #3 Best Affordable Places to Live and in the Top 10 for best place for business and careers. It also boasts the largest skywalk system in the world. The four-mile skywalk system connects meeting facilities, shopping, hotels, restaurants, and entertainment. 

The Position

We are seeking a dynamic and results-oriented General Manager to join our team. The ideal candidate will be responsible for driving profitable growth in our security services within a designated geographical area or business segment. This role requires a strategic thinker who can identify sales opportunities, develop effective sales strategies, and build strong relationships with clients.

Essential Job Function

• Strategic Leadership:
• - Develop and execute strategic plans to drive the growth and success of the Des Moines branch.
• - Oversee the implementation of security programs and protocols, ensuring the highest standards of safety and compliance.
• Operational Excellence:
• - Manage day-to-day operations, optimizing efficiency and performance.
• - Conduct regular assessments to identify areas for improvement and implement effective solutions.
• Client Relations:
• - Cultivate and nurture strong relationships with clients, understanding their unique security needs.
• - Collaborate with clients to tailor security solutions, ensuring a proactive and responsive approach.
• Team Development:
• - Lead, mentor, and inspire a high-performing team.
• - Foster a culture of excellence, continuous learning, and innovation.
• Drive recruitment efforts to attract top talent to strengthen the team.
• Financial Management:
• - Develop and manage budgets, forecasts, and financial reports.
• - Ensure financial goals and targets are met, driving sustainable growth.

• Proven experience in security, law enforcement, or military.
• Proven experience in business development, sales, or a related field.
• In-depth knowledge of security protocols, regulations, and best practices.
• Strong organizational, analytical, and problem-solving skills.
• Strong understanding of financial reports and sales metrics.
• Excellent negotiation and communication skills.
• Self-motivated, disciplined, and accountable for achieving sales targets.
• Ability to build and maintain relationships with internal and external stakeholders.
• Passion for the security industry and a commitment to making the world a safer place.
• Exceptional communication and interpersonal abilities.
• Security, military, or law enforcement background is preferred.

Citadel Security USA is a veteran owned security company and one of the most trusted security providers in the industry. Established in 2007, Citadel Security became an industry leader in managing complex, multi-site security projects for our clients. Our strategic partnership approach utilizes a security threat matrix and integrates modern security techniques to minimize the overall risk.

Our company is currently hiring for full-time and part-time, security & public safety professionals who are ready to take their training and experience to a whole new level. Increase your customer service skills while serving your community.

At Citadel Security we like to develop our Security, Safety, and Loss Prevention professionals to become part of our professional brand. We strive to provide our clients with a customer service approach toward security and public safety. Unlike many large security brands our management has established our company as a blue-collar employee-oriented company!

Citadel Security USA is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.