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Function
Incumbent will create and manage the customer experience by determining the types of accounts and/or services needed to meet their individual financial needs. Incumbent will drive sales through service by developing a positive customer experience and proactively seeking ways to build and expand customer relationships in order to contribute toward the organization’s success. This customer-facing role involves assisting customers with a variety of routine and complex financial transactions, including, but not limited to: opening accounts, deposits, withdrawals, and loan applications, as well as cross selling other credit union services like credit cards, investments, insurance and IRA’s. Through quality customer interactions that exceed expectations and are rooted in the four guiding principles of Citadel Class Service (Accuracy, Value, Respect and Convenience), incumbent will establish a solid foundation of trust with each and every customer thereby positioning Citadel as the best choice for all their banking needs.
We are offering a $500.00 SIGN ON BONUS to be paid after six months of continued employment if hired between May 2nd through July 31st! Not applicable to current Citadel employees.
This position can be based out of any of our branches in the Western Division. The branches include: Thorndale, South Coatesville, Parkesburg, Oxford, Lancaster, Downingtown, Lancaster - Rohrerstown Rd.
Duties and Responsibilities
Qualifications and Education Requirements
Experience
Education
Full Time
$30k-35k (estimate)
04/25/2023
05/27/2024