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Cisco Systems
San Jose, CA | Full Time
$84k-106k (estimate)
8 Months Ago
Technical Writer (Full Time) United States
Cisco Systems San Jose, CA
$84k-106k (estimate)
Full Time | Hardware & Office Equipment 8 Months Ago
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Cisco Systems is Hiring a Technical Writer (Full Time) United States Near San Jose, CA

Who You Are
Someone who will drive the strategy and execution of technical documentation for both internal and external partners using digital channels and techniques. This role will develop a productive and innovative application of technical content for targeted audiences, as well as analytics to ensure our strategies drive intended outcomes.
What you’ll do:
  • Handle the development of technical content and make content decisions for assigned programs
  • Provide and maintain the “creative vision” of web programs by resolving and implementing the program’s technical copy and architecture
  • Help to develop and implement audiences for communications, delivering the right content, at the right time, to the right person, in the right way demonstrating new/innovative automation wherever possible
  • Use data analytics to monitor, analyze and measure efficiency of digital efforts to supervise and ensure efficient impact
  • Partner with product development, subject matter authorities, and marketing disciplines across the company to develop impactful communications
  • Stay up to date on points of view from leading industry analysts and key influencers in the market
We are seeking high energy and qualified candidates who possess the following skills and experience
  • Exceptional writing and presentation skills; ability to use various types of media to tell factual stories clearly, creatively, and succinctly
  • Interest in working with development organizations, sales, marketing, and channel teams
Who you'll work with:
You will work cross functionally with the Customer Experience, Sales, Marketing, and IT organizations, developing and implementing technical content that will support our customer in successful implementation and use of Cisco products.
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hardware & Office Equipment

SALARY

$84k-106k (estimate)

POST DATE

08/03/2023

EXPIRATION DATE

05/23/2024

WEBSITE

cisco.com

HEADQUARTERS

SAN JOSE, CA

SIZE

>50,000

FOUNDED

1984

TYPE

Public

CEO

CHARLES H ROBBINS

REVENUE

$10B - $50B

INDUSTRY

Hardware & Office Equipment

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About Cisco Systems

Cisco is a California-based designer, manufacturer, and supplier of Internet Protocol-based networking products for industries such as IT and telecommunications.

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