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1 Network Support Engineering Intern - Fall 2024 (Meraki) Job in San Francisco, CA

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Cisco Systems
San Francisco, CA | Intern
$98k-123k (estimate)
3 Months Ago
Network Support Engineering Intern - Fall 2024 (Meraki)
Cisco Systems San Francisco, CA
$98k-123k (estimate)
Intern | Hardware & Office Equipment 3 Months Ago
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Cisco Systems is Hiring a Network Support Engineering Intern - Fall 2024 (Meraki) Near San Francisco, CA

At Cisco Meraki, our Network Support Engineer Interns act as key players on the Support team! You will troubleshoot cases that cover the entire Meraki product line, including our wireless access points, security appliances, switches, and Systems Manager application, just like our full-time engineers. With a steep learning curve and a fun, challenging work environment, our interns come out of the program with a deeper understanding of networking, stronger problem-solving skills, and a mastery of customer support that will carry with them for the rest of their careers. Our interns are an integral part of the Support team - we look for smart, passionate individuals who are open to taking on any task and are proactive in helping the team. The position is full-time and located in Chicago.
Responsibilities
  • Research and resolve issues reported by Meraki customers and partners
  • Identify issues suitable for entry in the Meraki Knowledge Base
  • Write, review, and release KB articles
  • Assist with lab testing work as needed for Meraki products
  • Identify, reproduce, and document bugs
Have a project in mind? Let us know and we'll help to make it happen!
Qualifications
  • Basic understanding of networking fundamentals, e.g. be able to explain the functions of and differences among the link, network, transport, and application layers
  • A passion to assist and problem-solve with our customers
  • Outstanding account management, follow-through, and problem-solving skills
  • Resourcefulness and attention to detail
  • Excellent communication skills, both written and verbal
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Job Summary

JOB TYPE

Intern

INDUSTRY

Hardware & Office Equipment

SALARY

$98k-123k (estimate)

POST DATE

02/06/2024

EXPIRATION DATE

05/02/2024

WEBSITE

cisco.com

HEADQUARTERS

SAN JOSE, CA

SIZE

>50,000

FOUNDED

1984

TYPE

Public

CEO

CHARLES H ROBBINS

REVENUE

$10B - $50B

INDUSTRY

Hardware & Office Equipment

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About Cisco Systems

Cisco is a California-based designer, manufacturer, and supplier of Internet Protocol-based networking products for industries such as IT and telecommunications.

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