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Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future.
When you apply, a Cisco representative may contact you directly if a relevant position opens.
The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S.
Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position performs work that the U.
S. government has specified can only be performed by a U.S. citizen on U.S. soil. The successful applicant must have a current US Government Top Secret / SCI Clearance.
Must be able to work onsite in San Antonio, TX or Warrenton, VA
What You'll Do
CX Americas, US Public Sector Advanced Services delivers innovative, end to end, optimized networking and architecture solutions to public sector IT leaders who are accelerating their mission by transforming their IT.
Serving the U.S. Department of Defense, we provide technical expertise, deep knowledge of the public sector domain, and a strong commitment to the missions of this unique group of customers.
The Customer Delivery Consulting Engineer is responsible for the support and delivery of Advanced Services network optimization, architectural design services and implementation.
In this role, you will be "Cisco's face to the customer" working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments.
The ideal candidate is a creative problem solver, comfortable with challenging the status quo and able to rapidly respond to escalated issues.
With a top tier mix of broad networking knowledge and specific area expertise, as well as excellent customer relationship skills, you're well positioned to become a trusted advisor capable of building solid, long-term relationships with customers.
Who You'll Work With
The Customer Delivery Consulting Engineering role is comprised of geographically dispersed engineers that design, architect, and support work on critical networks with innovative Cisco solutions.
This team is leading the way in providing foundational engineering and operations support with the expectation for networks and data centers to perform at the highest possible levels.
We work with our customer in getting their infrastructure ready for future architectures and solutions and assisting them in navigating through proof of concepts and introduction of the same.
Strong relationship building and interpersonal skills are traits of successful consultants in this organization. We are strongly focused on continuous development and training on new products / technologies that keep us in a leading position as industry network consulting leaders.
As part of this team, you will work directly with our customers and gain hands-on experience and exposure into their networks.
You will collaborate on a variety of projects that have a real impact to our nation's security. We will value your ideas and perspective on how to get things done.
You will work on network infrastructures and help to deliver business solutions and technology solutions from data, security, mobility, and cloud.
Who You Are
Leads customer delivery engagements and / or provides escalation support for large scale solutions and complex issues through deep technical expertise.
Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engineering team to improve products, actively mentors and develops others.
Role & Responsibilities
Connects with Cisco internal stakeholders, customers and partners across functions and boundaries to achieve significant results.
Earns the confidence of Cisco leaders and customers and able to use the confidence to achieve results.
Knows how the technology is expected to work in the industry.
Exercises considerable latitude in determining technical objectives of assignment.
Works independently, with guidance in complex situations only. Able to lead some projects or programs within a function and may act as a team leader to coordinate activities of other personnel.
Minimum Qualifications
In depth knowledge in one or more of the following technical domains :
UC / Collaboration :
Acceptable candidate should be able to lead technical discussions surrounding core Cisco UC applications consisting of configuration, implementation, troubleshooting and day to day maintenance.
The candidate should have experience within enterprise UC environments both in troubleshooting complex scenarios and collaborating with the client and other team members to reach outcomes the meet the client's needs.
Route Switch :
Experienced in providing complex design recommendations integrating new features and new applications to Senior Leadership Teams.
Advocate for the customer's best interest and promote Cisco.
Why Cisco
WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company.
And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are.
Passion for technology and world changing? Be you, with us!
LI-VL1
dicesvs
Last updated : 2024-04-23
Full Time
Hardware & Office Equipment
$90k-111k (estimate)
02/27/2024
05/04/2024
cisco.com
SAN JOSE, CA
>50,000
1984
Public
CHARLES H ROBBINS
$10B - $50B
Hardware & Office Equipment
Cisco is a California-based designer, manufacturer, and supplier of Internet Protocol-based networking products for industries such as IT and telecommunications.