• Set the change management plan and drive their execution across the three primary strategies by working closely with different stakeholder groups
• Build compelling messaging across all our digital assets that follows a logical customer licensing lifecycle journey, keeping the messaging accurate, relevant and timely
• Coordinate with different teams to identify key themes and content required to ensure we are providing our customers with accredited, relevant and timely information [in multiple formats]at critical moments throughout their licensing lifecycle
• Create change impact assessments for upcoming release scopes
• Manage training needs for the different user groups by creating training calendar and plan, and coordinating training logistics
• Develop training reference documents like user guides, Video on Demand, quick reference guides, FAQ etc to capture the system functionalities, playbooks, cheat sheets on key concepts
• Ensure partner engagement and management through forums like regional workshops, office hours, Webex Teams and other forums
• Identify gaps, risks or concerns with the change management plan and recommend corrective actions, as required

• 7 years of change management experience working for large scale transformational programs
• At least 5 years hands-on experience in communication management
• At least 2 years hands-on experience in training management
• Exposure to agile methodology preferred

Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.