Job Summary:We are seeking a motivated Junior Network Administrator to join our team. This role provides an opportunity to work on the City's network infrastructure. You will perform preventative maintenance, resolve end-user requests, and perform network administration duties. Additionally, you will engage with AI-driven systems to optimize network performance and enhance our troubleshooting capabilities.

Responsibilities:

• Schedule and perform preventative maintenance on networking hardware and software components.
• Prioritize, document, and actively resolve end-user help requests, providing operational assistance for software and hardware issues.
• Perform network administration duties, including managing LANs, firewalls, security, and network access control systems for both wired and wireless networks.
• Own assigned tasks and possibly serve in a lead role or train staff on day-to-day operations.
• Maintain security and privacy of information in databases and supervise specific access levels for each database segment.
• Test or coordinate testing of new installations or upgrades to the network.
• Install and support network operating systems and provide advanced level support to resolve end-user problems.
• Analyze network maintenance and enhancement needs, recommending effective solutions.
• Ensure compliance with network policies and procedures, contributing to the development of standards and methodologies.
• Be available to handle emergency network issues, ensuring network stability and performance.

Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• At least 1 year of experience in network administration or a related field.
• Familiarity with network hardware, software, and security practices.
• Strong problem-solving skills and ability to work under supervision.
• Eager to learn and develop skills in network maintenance and troubleshooting.
• Good communication skills, capable of explaining technical concepts to non-technical users.

This junior role provides an excellent opportunity for those looking to grow their career in network administration, offering hands-on experience in a supportive and dynamic environment.