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Account Director, Client Experience
Circa - IPG DXTRA New York, NY
$175k-231k (estimate)
Full Time 8 Months Ago
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Circa - IPG DXTRA is Hiring an Account Director, Client Experience Near New York, NY

Account Director, Client Experience, Sports & Lifestyle

New York

Current Global is an award-winning global communications agency that puts humanity at the heart of everything we do, from our internal culture to the way we help clients understand that people want to connect with companies and brands as real and human as they are.

A member of the Interpublic Group of Companies (NYSE: IPG) and The Weber Shandwick Collective, our footprint spans Asia, Europe, MENAT, North and South America with strength and depth across corporate, consumer, health, and technology communications. Our dynamic team of public relations, marketing, and integrated media experts works with some of the world’s most iconic companies and brands to develop highly strategic and creative campaigns, collaborating across four talent communities: Client Experience, Insights, Creative, and Integrated Media.

The best ideas come from a diverse mix of minds, backgrounds, and experiences, which is why we believe that diversity, equity, and inclusion are mission critical to building strong teams, cultivating great leaders, and creating an agency where everyone can do their best work. At Current Global, difference is valued, equality is a mandate, and inclusiveness is a reflex, not an initiative. A Fast Company World Changing Idea, Accessible by Design is our commitment that all communication we create will meet the highest accessibility standards to reach people with sight, hearing, and cognitive disabilities.

POSITION PROFILE.

Current Global is seeking an Account Director, Client Experience with expertise working with sporting franchises/organizations, as well as blue chip lifestyle brands. This person will be responsible for managing teams across several brands, collaborating with Current’s Insights, Content, and Integrated Media teams to develop and execute strategic and creative client work. The Account Director will help lead work from concept to execution, be a primary client contact. The ideal candidate must have strong written and oral communications skills and be able to creatively formulate corporate and brand campaigns and narratives that resonate in today’s marketing environment.

 PRIMARY RESPONSIBILITIES.

  • Own responsibilities for executional leadership of multiple client programs, budgets, plans.
  • Maintain daily client contact, serving as a trusted resource and advisor.
  • Facilitate cross-functional team integration (strategy, creative, integrated media specialists).
  • Translate strategies into tactical plans; ensure team deliverables align with strategies.
  • Develop messaging for clients and oversee the creation of media strategies that take an integrated approach to driving awareness with target audiences.
  • Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience.
  • Manage ongoing team resourcing/staffing to ensure successful delivery of work product.
  • Contribute to the career growth of junior team members, serving as mentor and role model.
  • Actively participate in agency development and assist with new business.
  • Demonstrate financial acumen in the areas of budgeting, billing and staffing.

QUALIFICATIONS.

  • 7-9 years of sports and lifestyle brand communications experience.
  • Network of professional contacts and relationships in the sports industry.
  • Experience leveraging industry relationships to foster strategic partnerships and collaborations with key brands and stakeholders.
  • Proven track record in ideating, activating, and executing successful sports partnerships and events.
  • Experienced integrated marketer working across teams and disciplines – strategy, planning, analytics, creative, content development, earned media, influencer marketing, organic social, and paid media – in a communications agency environment.
  • Understands how to blend earned, influencer, owned, and paid strategies to accelerate ideas across our connected media world.
  • Depth in stakeholder mapping and building programs to reach them in engaging ways.
  • Significant experience providing thought leadership and counsel to senior management.
  • Experience building and leading high-performing teams; mentoring team members.
  • Strong project management skills and attention to detail; ability to multi-task in a deadline-oriented environment.

ADDITIONAL INFORMATION.

Current Global recognizes that your health and wellbeing are a priority. We offer a full suite of benefits including medical; dental; vision; 401k (with employer match); tuition reimbursement; $60 monthly reimbursement to be used towards nourishing your health; flexible time off policy; flexible holiday schedules; short-term disability; paid employee family leave; family building benefit; and more.

NYC Salary Range: $100,000 - $130,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

California residents who are past or current applicants, see our California Consumer Privacy Act Notice

Current Global is proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applications without regard to age, race, color, religion, ethnic or national origin, protected veteran status, physical or mental disability, gender or gender identity, sexual orientation, marital status, or citizenship status. 

We make our careers website accessible to all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@cmgrp.com. This email address is not for general employment inquiries or vendors. Rather, it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered. 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

Job Summary

JOB TYPE

Full Time

SALARY

$175k-231k (estimate)

POST DATE

09/21/2023

EXPIRATION DATE

07/08/2024

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The following is the career advancement route for Account Director, Client Experience positions, which can be used as a reference in future career path planning. As an Account Director, Client Experience, it can be promoted into senior positions as a Top Customer Service Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Director, Client Experience. You can explore the career advancement for an Account Director, Client Experience below and select your interested title to get hiring information.

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