POSTION: DOOR ATTENDANT

FLSA DESIGNATION: NON-EXEMPT

POSITION REPORTS TO: MANAGER ON DUTY

SALARY RANGE: $20.00 PER HOUR

POSITION PURPOSE:

The Door Attendant guards the entrance of a building, contributing to security measures and providing basic assistance. This entails opening doors for people and greeting them as they come in but can include other services such as carrying luggage and receiving packages.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Greet and welcome guests and visitors to the restaurant.
• Greet visitors and guests on departure, wishing them a pleasant journey.
• Direct traffic at the entrance and to ensure that the entrance is not obstructed in any way.
• Greet and welcome guests with the appropriate greeting of the day and direct them personally into the restaurant.
• Communicating with law enforcement, fire departments, and emergency medical personnel.
• Monitoring public access and ensuring the security of all personnel and visitors.
• Apprehending trespassers and perpetrators.
• Inspecting and patrolling premises regularly.
• Investigating suspicious behavior, incidents, and security breaches.
• Adhering to company policies and legal regulations.
• Might be subject to call taxis for guests, open doors as appropriate and give directions as
• requested.
• Might be subject to open cars/taxis doors arriving at the hotel and give help to people in need, especially elderly, disabled, children, and people carrying heavy loads.

OTHER:

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the organization. In addition, attendance at all scheduled training sessions and meetings is required.
• Upon employment, all employees are required to fully comply with Cipriani rules and regulations for the safe and effective operation of the facilities. Employees who violate rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:

• To maintain a good and effective industrial relations climate with Cipriani management, and show a willingness to support any necessary change development of the services’ provided.
• To protect restaurant and diners by adhering to sanitation, safety, and alcohol beverage control policies.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• High school diploma or general education degree (GED) required.
• Knowledge of state laws and regulations.
• Trained in First Aid and self-defense.
• Outstanding surveillance and observation skills.
• Ability to exercise good judgment.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Auditory and visual abilities to observe and detect signs of emergency situations.
• Working knowledge of public safety, security operations, and procedures.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of the city, particularly tourist attractions.
• The ability to communicate clear directions to nearby local attractions, facilities, and services.
• Ability to learn and perform all essential job functions accurately and safely.
• Ability to walk, stand, and continuously perform essential functions for an extended period of time.
• The ability to perform tasks requiring bending, stooping, kneeling, and walking.
• Must be able to carry & lift at least 50 lbs.
• Flexible availability to include weekdays, weekends, nights, and/or holidays.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

• Most work tasks are performed indoors. Temperature is moderate and controlled by facility environmental systems.
• Must be able to exert well-paced ability in limited space and to reach other locations of the property on a timely basis.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

QUALIFICATION STANDARDS:

Education: High school or equivalent education preferred.

Experience Required: Prior proven work experience preferred.

Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits.

Grooming: All employees must maintain a neat, clean and well-groomed appearance per Company standards.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.