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Overview:
We are seeking a skilled and experienced Service Writer to join our team. This position comes with hourly pay and commission
Duties:
- Transmit customer requests to the appropriate mechanics or technicians
- Provide exceptional customer service by greeting customers, answering inquiries, and addressing concerns
- Write accurate and detailed service orders based on customer requests and vehicle inspections
- Utilize automotive diagnostics tools to assess vehicle issues and recommend necessary repairs or maintenance
- Collaborate with mechanics to ensure accurate estimates for repairs and communicate them to customers
- Coordinate with parts department to order necessary parts for repairs
- Maintain accurate records of all service orders, invoices, and customer interactions
- Handle cash transactions, including collecting payments from customers
- Assist in maintaining a clean and organized service department
Experience:
- Previous experience in service writing or a related role within the automotive industry is preferred
- Strong mechanical knowledge and understanding of automotive systems and repairs
- Familiarity with automotive diagnostics tools and software
- Excellent communication skills, both verbal and written
- Ability to provide exceptional customer service and address customer concerns effectively
- Proficient in cash handling procedures
If you are a motivated individual with a passion for the automotive industry and providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to our mission of delivering top-notch service to our valued customers.
Please note that all positions at our company are paid positions.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 60 per week
Benefits:
Day range:
Shift:
People with a criminal record are encouraged to apply
License/Certification:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
$45k-66k (estimate)
05/18/2024
05/23/2024
cincocarcare.com
Katy, TX
<25
The job skills required for Service Writer include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Writer positions, which can be used as a reference in future career path planning. As a Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer. You can explore the career advancement for a Service Writer below and select your interested title to get hiring information.