Job Description
This role offers the opportunity to join a team focused on the systematic upskilling and reskilling of our people, as we transform the way that we operate in order to bring the best of Chubb to our clients and customers. To this end, we are investing in building a global pipeline of technology talent that can impactfully partner with colleagues from a variety of functions in multi-disciplinary teams, to engage with our most pressing and complex priorities. This role will drive technical upskilling at scale through the design of cohort-based, software engineering-focused, skills academies. Through these skills academies, this role will bring leading-edge thinking in learning and development to the creation of differentiated, impactful learning experiences that will drive meaningful upskilling in software engineering and allow our employees to have maximum impact in their roles. Skills Academies are an essential part of our modern approach to Learning & Development and include a particular focus on:

• skills-first, persona-based design
• focus on quantifiable technical upskilling through hands-on learning
• direct applicability to a participant's role and day-to-day activities
• meaningful credentialization based on the demonstrated acquisition of a set of skills.

This role reports into the VP, Digital Learning & Development
Who You Are

• You have a background in software engineering in the financial services industry, with a track record of delivery both individually and through others
• You are passionate about learning and development, and interested in the insurance industry
• You have a strong perspective on technology trends and best practices, including the talent agenda
• You are results-oriented and outcome-driven, focused on defining and achieving success, and articulating and delivering to quantitative objectives and metrics
• You have a logical approach to solution build and problem solving, with a creative and resilient approach to solving for blockers and challenges
• You are a highly collaborative partner, building strong relationships that allow you to deliver in an impactful and sustainable way
• You respectfully challenge when it is needed, while being realistic about tradeoffs, and compromise to maximize impact and achieve objectives

What You Will Do

• Build strong relationships across technology and HR stakeholders, situating this new learning solution in the context of broader function priorities and L&D and HR initiatives
• Invest time in learning about our digital architecture and understanding our global technology strategy- and keeping abreast of this context as it evolves and bringing a point of view on talent and learning to our technology leadership
• Partner with technology and learning SMEs to bring software engineering trends and best practices together with leading learning principles, in order to design skills academy learning solutions that meet the current and future needs of our engineering population
• Build cohort-based, persona-led blended learning experiences that leverage a mix of internally-available content and external vendor-provided solutions; that place an emphasis on interactivity and applicability of learning to the job role; and that support credentialization of demonstrated skill-building
• Build solutions that employees want to take part in, and that upskill in a targeted and efficient way, through mechanisms that generate insightful data and analytics
• Think holistically about the execution of these solutions, creating the content needed by all parties to launch and run them in a repeatable and scalable way across the globe - including communications; HR, manager and employee toolkits; job aids and FAQs; data dashboard guides; and more
• Leverage the data and analytics dashboards resulting from effective execution of these processes to generate insight for technology and HR leaders and support their decision-making

What You Bring
Foundational Skills

• A background in software engineering with a proven track record of delivery
• A passion for best practices and latest trends in the engineering space
• Experience in learning and development with a focus on the design and build of impactful, persona-led, blended learning solutions is desirable
• Exposure to user experience / customer experience concepts and experience of applying these to create impactful solutions that effectively engage a target audience
• Strong relationship management and related soft skills; strong collaboration, teamwork, and interpersonal skills
• Strong communication skills including engaging and persuasive written and verbal communications
• Ability to analyze and interpret data reports and dashboards to drive decision making
• A demonstrated commitment to high professional ethical standards and a diverse workplace

Education

• Educational background in technology or engineering with demonstrated experience in L&D

The pay range for the role is $117,000 to $189,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.