As a Processing Service Representative, you will be part of a diverse team accountable for processing customer accounts and contributing to the achievement of team, branch and corporate goals related to profit, growth, retention, rate, service, and producer/client relations. The main function of a Processing Service Representative is to rate, book, and issue insurance policies for their line of business within a fast-paced, deadline-oriented environment. 

Office Location is: Dallas, TX

Job Responsibilities include:

• Processing assigned work orders according to defined workflows and guidelines to deliver a quality product and internal customer service.
• Ability to balance both quality and productivity expectations within a high-volume transactional work environment to help meet business and customer service demands.
• Ensure that all policy documentation is complete, accurate, and complies with company policy.
• Critical Communications with our business partners in the field to meet customer requirements and ensure a good quality product. 

Education/Experience: 

• High school diploma. 
• 1-3 years’ experience of relevant customer service experience.
• Prior insurance and/or customer service experience a plus.