Essential Job Duties and Responsibilities:

Increase market share by:

• Support of the products and services offered by the company. 
• Assist in the marketing and sales of all lines of business 
• Develop a relationship with the agency plant in the assigned division. Assist in training new and existing agents about marketing techniques, products, services, rules/regulations. 
• Understand and utilize Rain and Hail systems and tools available to maximize efficiency such as Field Information System (FIS), Agency Information System, Adjuster Services and e-processing system. 
• Perform administrative duties including: 
• Assist in investigating and resolving complaints from agents/insured in his/her assigned territory. 
• Aid in collection and documentation of outstanding premium balances. 
• Attend industry sponsored seminars, field days, etc. at the direction of division management. 
• Assist with other duties as necessary.

Knowledge, Skills, and Abilities

• Ability to recruit and train agents. 
• Knowledge of or the ability to gain experience of the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues. 
• Knowledge of or the ability to gain experience of Rain and Hail’s products, services and systems. 
• Knowledge of and the ability to gain the experience in the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program, farm P&C program and the other insurance products offered by the company. 
• Ability to organize and prioritize multiple tasks. 
• Ability to work in a team oriented environment. 
• Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers. 
• Ability to use the Company’s terminology, procedures and systems. 
• Ability to use department equipment. 
• Ability to perform basic and complex mathematical calculations. 
• Ability to drive a vehicle and maintain a valid drivers license. 
• Ability to remain calm and professional during peak periods of activity. 
• Ability to work from oral and written communication. 
• Ability to maintain confidentiality. 
• Ability to work independently. 
• Ability to travel away from home for extended periods of time and on short notice. 
• Willingness to relocate to another division if requested. 
• Ability to assist in other work-related areas as required.