Essential Job Duties and Responsibilities:

• Takes information from underwriters and agents on renewals, endorsements, and new business to correctly code and rate. 
• Directs requests for missing information to underwriters and agents.
• Evaluates information and determines acceptance or referral to underwriters.
• Manually and electronically rates policies, renewals, and endorsements. May also produce/issue quote letters, policies and endorsements.
• Prepares items for distribution, policy typing and assembly and performs other related activities, including but not limited to file organization, and resolving discrepancies.
• Coordinates efforts with underwriting and business units as needed.
• May assist in training other underwriting assistants and electronic reporting producers.
• Answers routine questions regarding rating and processing for agents; participates in team-based problem solving.
• Performs other job duties as necessary.

Knowledge, Skills, and Abilities

• Knowledge of or ability to learn rating and forms for Agribusiness lines of insurance.
• Basic knowledge of clerical procedures, including filing.
• Ability to read and understand company procedure manuals and apply information to work tasks.
• Ability to organize and prioritize multiple tasks.
• Ability to effectively communicate and maintain business relationships with Company personnel, agents, outside resources, and customers.
• Ability to train or assist in training of underwriter assistants.
• Ability to learn and use the company terminology, processes and systems.
• Ability to learn and develop skills in the use of department equipment.
• Ability to perform basic and complex mathematical calculations.
• Ability to remain calm and professional.
• Ability to work well with people in a team environment.
• Ability to work from oral and written communications.
• Ability to work independently with limited supervision and follow assigned duties through to completion.
• Ability to maintain confidentiality.
• Ability to assist in other work-related areas as required.