Job Description

Summary :

Register patients for out-patient, emergency room, or in-patient services. Coordinate activities with ancillary departments as necessary.

Calculates charges, verifies insurance, and collects deposits as necessary. Prepare appropriate documents.

Patient Access Representative will facilitate a welcome and courteous environment, while establishing a positive encounter with any patient who is in need of services.

Patient Access staff ensures that all data entry is accurate including procedural requirements, data elements, insurance verification, authorization for services, demographic and financial information for each account.

Responsible for the successful financial outcome of all patient services to include collections for all patient portions including prior balances.

Communicate effectively with patients and families, physicians, nurses, insurance companies and third party payers.

CHRISTUS Spohn Hospital Corpus Christi-Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer and stroke care.

It is the leading emergency facility in the area and the only Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services.

• The Pavilion and the Critical Care Center house a state-of-the-art Emergency Department, ICU, Cardiac Cath Lab and surgical suites.
• A teaching facility, in affiliation with the Texas A&M University System Health Science Center College of Medicine
• Accredited Chest Pain Center
• Accredited Joint Commission Stroke Team

The Shoreline campus is a premiere facility housing many of the region’s most vital and renowned programs such as a Primary Stroke Center, nationally accredited Cancer Center and a nationally recognized Chest Pain Center.

The Pavilion at CHRISTUS Spohn Hospital Corpus Christi-Shoreline houses the CHRISTUS Spohn Heart Network, which was recently recognized as one of the top 100 cardiovascular hospitals in the United States.

The Heart Institute offers the most advanced diagnostic, surgical and rehabilitative cardiac services in one convenient location.

Requirements :

• High school diploma or equivalent required
• Excellent written and verbal communication skills
• Excellent time management and organizational skills
• Demonstrated advanced computer skills with various software programs, such as Microsoft Outlook, Word, Excel and other department specific programs
• Perform Mathematical calculations proficiently.
• Must be able to follow detailed instructions and perform repetitious tasks.
• Must be able to type 45 wpm.
• Must be able to interpret and analyze data.
• Computer basic keyboard skills, telephone skills and general knowledge of office machines including printers, copier, scanner, and credit card machines required.
• One year of experience in hospital registration or comparable position preferred.
• Bilingual (English / Spanish) preferred.

Last updated : 2024-05-17