We are looking to for Receptionists to help our front desk and perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our Company. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including call center, voicemail management and texting chats. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Manage voicemail and texting workflows
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email/text
• Maintain office security by following safety procedures and controlling access via the reception desk

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; and Epic knowledge a plus

Work Remotely No

Covid vaccination and Flu vaccination are required

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Healthcare setting:

• Medical office

Medical specialties:

• Internal Medicine

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Rotating weekends

Ability to commute/relocate:

• Exton, PA 19341: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person