Social Services Coordinator
(Full-time, Non-Exempt, $25.00 - $28.00/hourly)
The Meadows Apartments
Our Mission
CCHbuilds and manages quality, affordable housing in caring communities.
Vision
To transform communities by fostering human dignity, mutual respect, personal independence, and supportive environments
Our Values
Sustainability – Maintaining our own organizational health and viability and maintaining sustainable communities for our residents
Integrity – Striving for reliability and honesty in all that we do and say
Independence – Empowering people to age in place with dignity
CCH Beliefs
We are more than a home for residents. We are more than a job for employees.
Job Summary
We seek a Social Services Coordinator to help senior citizens maintain their independence and the dignity to age in place within the community. The Social Services Coordinator supports our senior residents by answering questions, addressing concerns and assisting with linkages to basic needs such as meals, housekeeping, transportation, personal services, financial assistance, counseling and other social supports.
Key Responsibilities

• Build rapport with residents, while maintaining appropriate professional boundaries in order to assist residents to age in place successfully.
• Support resident autonomy and dignity through the identification, linkage and/or provision of services that help individuals live as safely, independently, and comfortably as possible.
• Identify resident needs and preferences through an assessment process ensuring 95% of residents have been contacted for assessment or reassessment in the last 12 months.
• Identify, develop and facilitate/attend 90% of resident activities per month.
• Facilitate or arrange resident support groups which help residents to process feelings and develop new relationships in the community.
• Assist residents with acquiring In Home Support Services where appropriate and available.
• Help residents adhere to a care plan and address behaviors that negatively impact community living, including conflict resolution between residents or resident and staff. When appropriate, communicate with family members.
• Within parameters of HUD and other regulatory requirements, advocate for individual residents without compromising their privacy or the rights of others.
• Model and promote courteous, respectful, and non-confrontational communication skills.
• Educate peers and others about the special needs of the resident population.

Qualifications and Requirements

• Highschool Diploma or GED required. Bachelor's degree (B.A.) in social work, psychology or related field strongly preferred.
• CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement of employment with CCH.
• A valid driver license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements.

• Prior experience in a social service delivery model serving elderly and/or family population.
• Demonstrated working knowledge of supportive services and other resources in the community. Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.
• Prior experience in an affordable housing environment preferred.
• Proficient with a Microsoft Office 365 platform and ability to quickly learn the organization’s other systems.
• Strong analytical and problem-solving skills.
• Strong interpersonal skills, including written and oral communications, listening, presentation, group facilitation, influencing and negotiations.
• Effective use of mediation and conflict resolution techniques and processes for influencing performance management; Ability to resolve problems, handle conflict and make effective decisions under pressure.
• Excellent organizational skills, attention to detail and time management skills with a proven ability to meet deadlines.
• Ability to serve with integrity, professionalism, and confidentiality.
• Ability to prioritize tasks and consistently meet project deadlines.

Reporting Organizational Relationships
This position will report directly to the Community Manager.
Compensation & Classification
CCH is committed to paying competitive wages. The salary range for this position is $17.00 - $22.00/hourly. CCH has a competitive benefits package with health, dental, vision, and life insurance, 8% of an employer contribution for retirement, and more. This is a full-time, non-exempt position. This position is based at The Meadows located at 3900 West Tulare, Visalia, CA 93277.
How to Apply
Please submit a resume and cover letter. Your cover letter should express your interest in working at CCH and your qualifications. We encourage you to list your LinkedIn profile on your application
Physical Demands
Physical demands include continual sitting, typing, and repetitive computer use for up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. These demands are representative of those that must be met to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Employment Opportunity
CCH is an equal opportunity employer. We strongly encourage applications from women, people of color, bilingual and bicultural individuals, and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition, including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. We encourage and will consider for employment qualified applicants with arrest and conviction records.
Applicants with Disabilities
Reasonable accommodation will be made so that qualified applicants who are disabled may participate in the application process. If you are seeking accommodation, please advise in writing at the time you apply.