Relief Maintenance Technician III
(Full-time, Non-Exempt, $27.00 - $30.00)
Our Mission
CCHbuilds and manages quality, affordable housing in caring communities.
Vision
To transform communities by fostering human dignity, mutual respect, personal independence, and supportive environments
Our Values
Sustainability – Maintaining our own organizational health and viability and maintaining sustainable communities for our residents
Integrity – Striving for reliability and honesty in all that we do and say
Independence – Empowering people to age in place with dignity
CCH Beliefs
We are more than a home for residents. We are more than a job for employees.
Job Summary
We seek a Maintenance Technician to oversee the day-to-day maintenance operations of assigned properties. The Maintenance Technician is a key member of the CCH team and helps keep our properties, focused on serving senior citizens, running smoothly. You ensure upkeep and safety of the property, and will jump in and work alongside the team. Work involves indoor and outdoor environments and flexibility to adapt to unplanned events, while remaining resourceful and efficient.
Key Responsibilities

• Follows the assignment by performing, job duties/responsibilities including schedule created by the Facilities Coordinator
• Troubleshoot, diagnose, and repair various issues including HVAC, electrical, plumbing, appliances, carpentry, sheet rock, etc.
• Provide excellent customer service while working with residents.
• Monitor and replenish maintenance inventory based on property needs, while staying within budget
• Complete ongoing property and unit inspections as needed, in addition to documenting updates and areas for improvement.
• Servicing CCH Central Office – Walnut Creek, including tenant service requests and maintain property's curb appeal according to CCH standards
• Coordinate with various vendors as needed in regards to outsourced work at the property
• Works in coordination with central Facilities Operational Leads to ensure that maintenance teams deliver Safe, Appropriate and Sanitary Housing to all our residents.
• Other duties as assigned

Qualifications and Requirements

• High School diploma or equivalent.
• Minimum of two (2) years as a Maintenance Tech
• Working Knowledge of Yardi Software
• Prior experience in apartment maintenance, affordable housing UPCS/REAC Inspections and resident occupied project renovations.
• Strong analytical and problem-solving skills.
• Strong interpersonal skills, including written and oral communications, listening, presentation, group facilitation, influencing and negotiations.
• Effective use of mediation and conflict resolution techniques and processes for influencing performance management; Ability to resolve problems, handle conflict and make effective decisions under pressure.
• Proficient with YARDI, Microsoft Office 365 platform and ability to quickly learn the organization’s other systems.
• Excellent organizational skills, attention to detail and time management skills with a proven ability to meet deadlines.
• Ability to serve with integrity, professionalism, and confidentiality.
• Ability to prioritize tasks and consistently meet project deadlines.
• CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement of employment with CCH.
• A valid driver license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements.

Reporting Organizational Relationships
This position will report directly to the Associate Director of Facilities.
Compensation & Classification
CCH is committed to paying competitive wages. The salary range for this position is $27.00 - $30.00 / hour. CCH has a competitive benefits package with health, dental, vision, and life insurance, 8% of an employer contribution for retirement, and more. This is a full-time, non-exempt position. This position is based at the Sylvester Rutledge Manor location for approximately 50% of the work week and dispatched to a Northern California property approximately 50% of the work week. Sylvester Rutledge Manor is located at 3255 San Pablo Avenue, Oakland, CA 94608.
How to Apply
Please submit a resume and cover letter. Your cover letter should express your interest in working at CCH and your qualifications. We encourage you to list your LinkedIn profile on your application
Physical Demands
Physical demands include continual sitting, typing, and repetitive computer use for up to 8 hours a day. The position requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. Generally extensive physical exertion is also required. Prolonged periods of walking, bending, climbing, manual manipulations and use of hand tools. Must be able to regularly lift, move and carry items over 50 lbs. Occasional local travel required as necessary to fulfill assigned duties. Must be able to access and navigate property locations and the organization’s various offices.
Equal Employment Opportunity
CCH is an equal opportunity employer. We strongly encourage applications from women, people of color, bilingual and bicultural individuals, and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition, including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. We encourage and will consider for employment qualified applicants with arrest and conviction records.
Applicants with Disabilities
Reasonable accommodation will be made so that qualified applicants who are disabled may participate in the application process. If you are seeking accommodation, please advise in writing at the time you apply.