LEGAL CASE MANAGER

THE OPPORTUNITY

We’re looking for the right mix of administrative wizardry, initiative, process management, tech proficiency, and genuine compassion in our next Legal Case Manager.

First and foremost, you’ll need to be patient and caring, as you’ll be working extensively with frequently distraught and confused people who are placing their trust in our hands. As a member of the Team and critical to the proper on-boarding of new clients, you’ll work daily with departmental colleagues, management, and attorneys to assist clients and establish their cases, handling all administrative tasks during the pre-litigation phase.

You’ll need to be a self-starter, taking directions from management and attorneys, and be able to independently handle multiple concurrent cases within a clearly defined process and timeline. You’ll be securing, creating, and organizing documents and evidence to prepare cases for litigation, as well as scheduling meetings and calls with clients, and following up within our lead and case management software programs.

ABOUT US

Christensen Law is a vibrant, growing, team-oriented organization. We believe in our mission of caring deeply for our clients, listening to them, protecting them, and winning for them, and live our values daily. We also genuinely care about each other. The firm actively seeks to help each team member to succeed in their life and fulfill their ambitions. Our compensation is among the best—with paid educational opportunities, 401k with matching, a firm-funded retirement plan, health and dental insurance, and generous PTO because life is more than just work.

We are growing but remain an intimate sized office that allows for close collaboration and engagement. We are the leader in this area of law and enjoy an outstanding reputation as a firm that takes care of its clients and does it right. We try many cases and have set record jury verdicts for auto, truck, and motorcycle accident victims as well as traumatic brain injury cases throughout Michigan. This requires the very best minds, and the most dedicated team.

ABOUT YOU

· Kind and compassionate

· Service-oriented

· Respectful

· Collaborative

· Authentic

· Ethical and discreet

· Responsible and trustworthy

· Accountable and results-driven

DUTIES & RESPONSIBILITIES

· Communicate with clients via phone, text, email, Zoom, and in-person meetings

· Follow-up with clients for additional case information and evidence

· Perform case-related administrative duties, e.g., organizing, scanning, filing and mailings

· Set appointments for potential clients to meet with lawyers for processing

· Processing new client onboarding and establishing client files

· Through data entry and paperwork collection to ensure our cases are managed efficiently

· Prepare accurate and error-free documents in a timely manner

· Create and appropriately document matters using departmental software

· File Vine, Lead Docket, Vine Sign experience a plus

· Recognize and prioritize critical issues concerning court dates, deadlines, and conflicts

· Handle every interaction in a confidential manner

· Perform any other relevant work or duties as requested or assigned

SKILLS & QUALIFICATIONS

· Excellent interpersonal, written, and oral communication skills

· Excellent listening skills with the ability to ask probing questions, understand concerns

· Extract relevant and sensitive information in a professional and caring manner

· Excellent organizational and time-management skills

· Strong work ethic and self-starter, ability to effectively manage multiple priorities

· Adapt to change within a fast-paced (but fun) environment

· Litigation experience a plus

· Previous customer service or sales experience a plus

· CRM, lead and case management software experience a plus

· Proficiency with Microsoft Office Suite

EDUCATION

· High School Diploma or GED required

· Bachelor or Associate Degree preferred

LOCATION

· Southfield, MI

· In-office

WORK SCHEDULE

· Full time, Monday-Friday, some out-of-hours may be required

BENEFITS

· 401(k)

· Safe Harbor discretionary matching

· 100% paid health insurance for employee

· Paid time off

· Discretionary bonuses

· Professional development assistance

· Other insurances available at cost, (dental, vision, disability, accident, life (AFLAC))

EQUAL OPPORTUNITY

Christensen Law is proud to be an Equal Employment Opportunity employer; our success is dependent on the combined skills and talents of all our employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, family status, disability status or any other classification protected by federal, state, and local laws and ordinances.

HOW TO APPLY

· Please email careers@davidchristensenlaw.com with your resume and introduce yourself.

· We look forward to hearing why you would be a good fit for our office.

· You will be evaluated and vetted based on your ability to follow the instructions.

· Unsolicited resumes without adhering to the stated process will not be considered.

No phone calls, please.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Health insurance
• Paid sick time
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Travel requirement:

• No travel

Experience:

• Microsoft Office: 1 year (Preferred)

Ability to Commute:

• Southfield, MI 48033 (Required)

Work Location: In person