Choice Home Care is seeking a skilled Front Desk Manager to join our team. The ideal candidate should possess excellent organizational and communication skills to ensure the smooth operation of the front desk area.

Full Time- 40 hours/week 8:30-5:30pm

Specifically, your duties will include:

• Greeting clients/field care staff in a warm and friendly manner as they enter our office ensuring they receive a high-level of customer service.
• Managing clients accounts through our EMR to include scheduling, client intakes, auhtorizatioen updates, scanning documents, and general data entry.
• Addressing any client or field staff employees questions or concerns in a timely manner and escalating them as needed.
• Answering the Choice Home Care hotline as needed and directing clients/field staff to the appropriate team members for assistance with their care, billing, or timekeeping related questions or other needs
• Keeping the office space and the entire clinic clean and presentable meeting Choice Home Care standards.
• Distributing mail and facilitating mailing items to members and signing for packages on occasion.
• Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed.
• Performing related duties as required

This position offers the opportunity to work in a dynamic environment where your skills will be valued and developed. If you are a proactive individual with a passion for customer service, we invite you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Sherman Oaks, CA 91423: Relocate before starting work (Required)

Work Location: In person