Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Concierge. As a Concierge, you will be responsible for providing exceptional hospitality and guest services to enhance the overall experience of our guests.

Roles and Responsibilities

• Greeting guests/customers
• Manage guest/customer complaints
• Taking messages
• Managing mail, luggage and deliveries
• Perform basic administrative/secretarial/reception duties
• Running errands to assist guests
• Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation
• Managing customer/guest requests for housekeeping and/or maintenance
• Develop network of contacts, service providers and businesses within their communities to serve guests

Education and Requirements

• Maintain updated knowledge of assets specific to the company’s needs.
• Greet guests and confirm reservations.
• Provide excellent customer service and attention to detail.
• Maintain positive ongoing relationships.
• Maintain high ethical standards and professionalism.
• Multitask and prioritize as necessary to meet customer needs.
• Represent the company with integrity and dedication.
• High school education required

Job Types: Full-time, Part-time

Pay: $16.25 - $16.58 per hour

Expected hours: 20 – 40 per week

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift

Ability to Relocate:

• Edgewater, NJ 07020: Relocate before starting work (Required)

Work Location: In person