Receptionist

The Grove at Harmony is seeking to add a caring and compassionate receptionist to be part of our team and join a growing and dynamic nursing staff!

Our mission at The Grove at Harmony is to offer quality care to our residents, and to provide for them a loving and compassionate environment, attending carefully to their physical, spiritual, and emotional needs.

The primary purpose of this role is to assume switchboard/phone system responsibilities, greet residents, families, visitors, volunteers, auxiliary and staff. Monitors lobby entrance and completes general office responsibilities while ensuring a safe environment.

This is a position that provides an opportunity to interface with many areas of the organization.

Job Responsibilities:

• Ensure that the facility and department are maintained in a clean and safe manner and that necessary equipment and supplies are maintained and operable to perform required duties and services
• Directs fire department to location or problem area
• Maintains clean work area by keeping reception area neat and orderly
• Acknowledges visitors who enter and exit the facility
• Ask visitors to sign facility Visitor Log
• Directs visitors, etc. to area in facility
• Monitors residents who are outside front entrance of facility
• Assures wandering residents do not leave facility unattended
• Assures lobby area is near and orderly, presentable at all times
• Takes resident payments and forwards to Business Office
• Takes meal orders for families and visitors, and notifies Food Service Department. Delivers meal money to Business Office Director on a timely basis.
• Contact copier company when front office copier is in need of repair.
• Responsible for evening/weekend receptionist work agenda
• Produces reports, letters or list at the directions of the Business Office Director
• Notify HR of terminations or no-call, no shows as these occur to facilitate timely replacement
• Contact and schedule agency staff as last resort to meet staffing needs
• Monitor agency use to ensure department expenditures for agency

Education and Qualifications:

• Must have a High school Diploma or Equivalent.
• Previous receptionist experience is desirable.
• Experience in a long-term care setting preferred.

Please reply with a resume or apply in person at 191 Evergreen Mill Rd, Harmony, PA 16037.

EOE