We are a busy hematology and oncology medical practice in Greenbelt, MD looking for a full-time, experienced medical receptionist that is a team player, enthusiastic, punctual, dependable, trustworthy, and able to multi-task.

The applicant should be able to handle multiple tasks accurately and timely, work independently as well as as part of a team, serve as a liaison between the patient and medical staff, and desire to provide exceptional patient care.

The ideal candidate should have experience working in a medical office and will be responsible for managing all aspects of the patient care process. This includes greeting and assisting patients in a timely and professional manner, answering calls and emails, scheduling and coordinating appointments, reaching out to patients who miss appointments, verifying insurance coverage, organizing medical records, fulfilling medical record requests, and consistently delivering excellent customer service. They will also need to call patients to ensure that all necessary requirements are fulfilled before scheduling chemotherapy, injections, or infusions. Strong time management and communication skills are equally essential.

The applicant must have a minimum of 2 years of experience in verifying health insurance benefits and coverage, obtaining necessary referrals before providing services, contacting patients, and sending appointment confirmations.

Some schedule flexibility is required as patient appointments may extend into the workday.

All applicants are subject to criminal and background checks. To be considered for this position, please reply to this post.

Education:

• High school or equivalent

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Oncology

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Time management: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Front desk: 2 years (Required)
• Administrative experience: 2 years (Preferred)

Work Location: In person