Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services — educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

PRIMARY JOB FUNCTION(S):

1. Provides direct supervision and support to all departmental staff to ensure effective and efficient communications and operations.
2. Develops annual operating plans with specific goals and objectives relative to primary metrics and proposed initiatives.
3. Develops departmental policies and procedures and ensures consistent implementation of same and compliance with regulatory standards and agency policies and procedures.
4. Collaborates with Human Resources for the recruitment, hiring, training and professional growth of all departmental staff.
5. Oversees the development, implementation, training, and tracking of initial and on-going training for Shared Living caregivers.
6. Ensures the completion of staff performance reviews consistent with standards and timeframes established by the agency.
7. Participates in the development of departmental budgets and monitors same on an ongoing and monthly basis to ensure financial control and stability of the program and takes corrective actions as necessary.
8. Approves and monitors use of overtime and temp labor consistent with pre-established standards and departmental budget.
9. Ensures implementation of Person Centered Plans for individuals served and documentation of same via monthly audit reports.
10. Acts as primary liaison with the Developmental Disabilities Administration relative to new initiatives, referrals, admissions and discharges.
11. Oversees approval for all funding plans, including funding approval in state and federal databases in PCIS2 and LTSS.
12. Ensures direct support staffing schedules are consistent with the client needs and individual budget.
13. Oversight of electronic visit verification (EVV) system to ensure accuracy and accountability.
14. Collaborates with the Director of Quality Assurance relative to quality assurance plans, investigations and plans of correction.
15. Ensures and monitors site visits to assess service delivery and provide support to person’s served, staff, families, and Shared Living host families.
16. Conducts regular staff and caregiver meetings, in order to provide information and solicit input regarding the operations of the department and/or any issues or concerns.
17. Participates in Maryland division meetings and ensures that the Division Director is regularly informed about the status of operations and all emergency situations and actions taken.
18. Uses technology for the completion of specified job duties and data maintenance and ensures same for all staff.
19. Maintains positive, professional relationships with agency staff and all external stakeholders.
20. Assumes other duties, responsibilities and special projects as assigned or necessary.

REQUIREMENTS:

EDUCATION/EXPERIENCE: Bachelor’s degree in business administration, health administration or closely related field with 10 years progressively responsible management experience in the human services or health industry with a minimum of 5 years working with the developmentally disabled. Master’s degree preferred. Must have a working knowledge of the Maryland Developmental Disabilities Administration (DDA) and Long Term Services and Supports (LTSS) service and funding systems, Medicaid/Medicare, and the Home and Community Based Services Waiver. Must have an acceptable driving record as determined by criteria established by the agency’s insurance carrier and by agency policy. Working knowledge of word processing, spreadsheets, and other computer programs.

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance 
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• Discounts on Verizon mobile service
• And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

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