Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services — educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Job Description:In this role, the Case Manager will provide community-based case management services to individuals identified as eligible for substance use and mental health services, including accessing providing referrals and resources and monitoring the use of resources that help the client live in the community in a stable, safe manner.

Schedule Details:Monday through Friday, 9 am-5 pm (on-call shifts: weekends)

Location: Kent County, DE

Program:FAIR, Family Assessment & Intervention Response; The FAIR program responds to hotline reports of possible child maltreatment due to the risk of substance abuse, mental health, and domestic violence. The goal of FAIR is to work in collaboration with the Division of Family Services to keep families and children together and out of foster care!

Pay Rate: $16 /hour

Job Functions:

• Carrying a caseload of up to 30 clients
• Perform Provide case management duties services for consumers involved in need of Substance Use, Domestic Violence, and Mental Health Services
• Provide services based on Recovery Model principles
• Develop individualized, strength-based service plans that are measurable and lead toward targeted outcomes
• Assess consumer service needs and assist consumers in accessing appropriate substance use and mental health services
• Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, employment, and socialization
• Assist consumers through assertive and creative efforts to gain needed resources and services identified in the service plan.
• Monitor the consumer’s participation in recovery plans and support services
• Provide effective crisis assessment and crisis intervention to consumers when necessary
• Maintain professional relationships with consumers, their families, payers, community support service representatives, co-workers, and other agencies
• Ensure appropriate communication and coordination of effort between all the consumer’s service providers and support systems
• Act as an effective “single point of contact” for multiple health and social services linkages
• Will participate in at least one committee as dictated by the Director
• Provide all authorized client services and provide supporting documentation for re-authorizations, as necessary, in a timely manner
• Submit accurate and timely payroll and billing documentation
• Need to be available for an on-call rotation, 24/7

Minimum Requirements:
Education: Bachelor’s degree in behavioral health or a related discipline. All degree(s) must be from a regionally accredited institution of higher learning.

Experience:No experience is required for Applicants with a Bachelor's degree in Behavioral Health or a related discipline. 1 year of experience working in mental health.

Certifications:None Required

Clearances:Pennsylvania Child Abuse Clearance, Criminal and fingerprint-based federal criminal history; Valid driver’s license; Verification that employee is not on any Medicaid/Medicare Exclusion list

Note:At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance 
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• Discounts on Verizon mobile service
• And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers

Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.