Join Our Service Support Team at Sea Dog Brewing - Bangor, ME 04401
Location: 26 Front St, Bangor, ME 04401
Contact: 207-944-9230
Position: Service Support Staff
Reports to: Front of House Manager/Dining Room Manager
Pay $13.80 plus Tips (Tips add an average of $2 - $5 per hour to wage)
Shifts: 9 am - 4 pm and 3:45 pm until close
Employment Type: Full-Time and Part-Time positions available
Job Description:
- Greeting and seating guests with warmth and hospitality
- Answering guest questions and providing information about our offerings
- Promoting and selling our retail merchandise, including T-shirts and more
- Bussing tables efficiently and maintaining the restaurant's cleanliness during shifts
- Running food orders to tables promptly and accurately
- Expressing gratitude to guests for choosing us
ESSENTIAL PROFESSIONAL FUNCTIONS:
- Warmly and graciously greet customers
- Answer phones and assist with inquiries
- Maintain knowledge of restaurant hours, reservation policies, and special events
- Pre-bus tables by checking with guests about meal completion
- Clear dishes from tables promptly after guests leave
- Deliver food orders to tables as soon as they're ready in the kitchen
- Set tables according to company standards
- Manage the wait list and seat guests as appropriate
- Keep the host stand and dining area neat and clean
- Monitor restroom cleanliness and replenish paper products as needed
- Thank guests upon departure and invite them to return
RESULTS UPON WHICH PERFORMANCE IS EVALUATED:
- Timely seating of guests
- Clean and tidy dining area and restrooms
- Prompt clearing of tables
- Timely delivery of food from the kitchen
QUALIFICATIONS
- No previous restaurant experience required
- Friendly demeanor and neatly groomed appearance
- Ability to stand for extended periods
- Clear and effective communication skills in the predominant language of our guests
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