Children’s Specialized Hospital is the nation’s leading provider of inpatient and outpatient care for children from birth to 21 years of age facing special health challenges from chronic illnesses and complex physical disabilities like brain and spinal cord injuries, to developmental and behavioral issues like autism and mental health.

At 16 different New Jersey locations, our pediatric specialists partner with families to make our many innovative therapies and medical treatments more personalized and effective.

so children can achieve more of their goals.

Job Summary

RWJBH Security Officers are instrumental in maintaining a safe and secure environment for our employees, patients, physicians, students, vendors and visitors by monitoring and patrolling our facilities.

Officers demonstrate exceptional customer service while providing assistance with disruptive incidents, emergency services, personal protection and traffic / parking control.

Essential Job Functions

Protect life, property, information and reputation by employing situational awareness; monitoring and securing designated entrances / exits;

observing flow of employees, patients, physicians, students, vendors and visitors into the facility; verifying credentials and providing directions to authorized areas.

Evaluate and respond in a timely manner to events and incidents in accordance to System policies.

Respond immediately, or as the appropriate, to emergency / unusual situations including disturbances, disruptive employees, patients, vendors & visitors, fires and medical emergencies (i.

e. including, but not limited to restraining agitated patients in accordance to System policy).

Investigate incidents, prepare and submit all required documentation according to RWJBH policies and procedures.

Control and regulate pedestrian and vehicle traffic, when volume and events require, in an orderly and safe manner.

Enforce facility access control policy and parking regulations.

Operate and maintain facility vehicles in accordance with regulatory and policy requirements.

Provide safety escorts and assistance to employees, patients and visitors.

Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Formal Education and Job-Related Experience

High School Diploma or GED

One (1) year customer service or security experience or prior law enforcement, military service strongly preferred

Valid New Jersey Driver's License (eligible to be covered by RWJBH insurance carrier)

Keyboarding / data entry skills; experience with Microsoft Office

Strong interpersonal and communication skills (i.e. verbal, written)

Bilingual (dependent upon facility) strongly preferred

Crisis Prevention Training / Handle with Care (Best) course completion within sixty (60) days from date of hire

Last updated : 2024-02-23