Overview

***HOURLY RATE OF $17***

Since opening our doors in 1902, CHS became a part of Florida's history. 

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

The Intake Coordinator is responsible for coordinating the admission and registration of incoming therapy patients, assessing basic clinical needs, and coordinating therapy services. Overall, the Intake Coordinator contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history!
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays

Primary Job Functions

1. Coordinates clinical services and assists counselors to support outpatient program initiatives.

• Reviews referrals made to the Therapy Program, to include managing waitlist.
• Initiates contact with clients to determine need for clinical services.
• Obtains required clinical and demographic data from patient and/or sources.
• Schedules clinical assessments for clients.
• Assists clients in completing all necessary paperwork.
• Conducts verification of client’s physician information.
• Assists Clinical Counselors with data entry and scheduling.
• Assists UF psychiatrists with scheduling, Zoom set-up, and managing refills.
• Verifies benefit assignments for Medicaid
• Explains role, function and services of CAC to clients.

2. Contribute to a positive, engaging work environment.

• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures and other obligations.
• Assist with training other team members and providing back up when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications

Education, Licenses & Certifications:

• Associate’s degree from an accredited university, required
• Bachelor’s degree in Human Services or related field from an accredited university, preferred.
• Florida Driver’s License within 30 days from hire with daily access to a reliable and insured vehicle, required.

Experience:

• One year of experience working in a medical, clinical, or office environment, required.

Competencies

Knowledge of:

• VARIOUS OFFICE EQUIPMENT | COMMUNITY RESOURCES

Skills and Proficiency in:

• Planning, project management, organization and time management
• Oral and written communication, including presentation and platform
• Collaboration, teamwork, consulting, facilitation, coaching and mentoring
• Computer systems and MS Office, including Word, Excel and Outlook

Ability to:

• Perform at a high level of autonomy, with general supervision.
• Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
• Commit to providing high customer satisfaction with positive service delivery results.
• Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
• Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
• Demonstrate the behaviors of our CHS Common Bond Values.
• Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.

 Together, good can be done.