Job Description: SPONSORSHIP SPECIALIST/CHILDREN INCORPORATED

The Sponsorship Specialist serves as a liaison between Children Incorporated and its external stakeholders and is involved in all aspects of sponsorship recruitment and retention. The Specialist ensures that the sponsorship process is efficient and timely and that the needs of sponsors and donors are being met. This position reports to the Sponsorship Director.

Functions:

• Key Responsibility: Entering and processing correspondence from our affiliated sites pertaining to the children enrolled in our program. Such reports would include enrollment forms, progress reports, child photos, letters from the children and other assorted documents.

• Key member of our team to answer and address calls from contributors in a professional and courteous manner. Will need to provide excellent customer service through frequent calls and email correspondence to sponsors and donors.

• Directs to the Sponsorship Director any and all sensitive donor issues that may require extra care and attention.

• Supports the Sponsorship Director in all facets of the recruitment and retention of sponsors and donors.

• Serves as a backup staff member for entering financial data into our database along with scanning all checks received by sponsors and donors.

Required Qualifications:

 Bachelor’s degree in related field or relevant experience preferred but not required.

 Proficiency in Spanish_ required._ Proficiency in Portuguese preferred but not required.

(Note: If able to speak and write fluently either or both of these languages, a financial incentive will be discussed during the interview process!)

 Proficiency in using computers and Microsoft Office software required.

 Ability to prioritize work to ensure a successful and timely delivery.

 High level of comfort in providing customer service to our contributors by telephone and through email correspondence.

 Essential to this position is the ability to work in a team environment, sharing task responsibilities with others while maintaining a high level of personal accountability.

Work Environment:

A. If hired, first 3 months of being employed: Monday through Friday working in the main office.

B. After 3 months of employment: Hybrid work week available. (1 workday a week from home and 2nd day of the week 75% in office and 25% workday from home.)

C. Climate-controlled office.

Salary: To be discussed during the interview process

Benefits: Paid time off (PTO), life insurance provided, and partial health and dental insurance

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• Under 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to Relocate:

• North Chesterfield, VA 23235: Relocate before starting work (Required)

Work Location: In person