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Client Care Coordinator
$57k-70k (estimate)
Full Time | Business Services 2 Months Ago
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Children's Rescue Fund is Hiring a Client Care Coordinator Near Queens, NY

PRIMARY FUNCTION/PURPOSE:
The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless families. The Client Care Coordinator will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success towards independent living.

PRIMARY RESPONSIBILITIES:
  • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs.
  • Assist families that are homeless as they navigate multiple systems and cope with stressors and anxiety induced by homelessness.
  • Improve access to mental health services to families in shelter.
  • Provide clear written reports that capture family assessment findings and recommendations.
  • Work effectively as a part of a multi-disciplinary team, and service providers to enhance engagement and ensure quality service.
  • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and wellbeing.
  • Provide outreach services, crisis intervention, risk assessment, safety planning and pyscho-education for families.
  • Prioritize and conduct unit visits to high-risk families who are in shelter to coordinate safety planning efforts in household.
  • Prepare children and parents to accept services.
  • Collaborate with ACS and /or prevention services agencies and participate in conferences to advocate on behalf of family.
  • Make appropriate referrals and facilitate linkages between mental health providers, government agencies and other related community-based services as needed.
  • Serve as agency/program liaison between government agencies, community-based organizations and/or groups.
  • Facilitate group work as designated to address family issues, enhance life skills and etc.
  • Complete all documentation in a timely manner.
  • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary.
  • Upon linkage to permanent housing complete and discuss exit summary with family and provide family with referrals and supportive services identified in new community.
  • Participate in family meetings with case work and housing staff to discuss planning efforts and progress.
  • Compile information/data in regard to needed internal and external reports, when applicable.

SECONDARY RESPONSIBILITIES:
  • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings.
  • Participate in training and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance.
  • Assist both families and staff with identifying specific stressors associated with living in shelter.

PRINCIPAL RELATIONSHIPS:
  • Frequent interaction with diverse clients to assess and respond to their needs.
  • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services.
  • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff.

MINIMUM QUALIFICATIONS:
  • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire or within three (3) months of hire, and have a Master’s Degree in Social Work from an accredited school of social work.
  • Minimum of two years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services or homeless services.
  • Knowledge in one or more of the following areas:
    • Child and adolescent development;
    • Parent-child relationships, family dynamics, and diagnostic classifications;
    • Mental health and Emotional/Behavior health;
    • Child Welfare policies and procedures;
    • Government Entitlements: TANF, Social Security, Medicare and etc.
  • Knowledge and experience working with diverse cultures and ethnicities.
  • Expertise in strengths-based, solution-focused, and family-centered practice.
  • Experience facilitating groups for adults.
  • Proficiency in Spanish and/or French a plus.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal and computer literate in Microsoft-Office.

OTHER REQUIREMENTS (including Physical Demands):
  • Lifting and moving objects weighing up to 30 pounds several times a week.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EEO Statement
Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$57k-70k (estimate)

POST DATE

03/20/2024

EXPIRATION DATE

07/17/2024

WEBSITE

children-rescue-fund.hiringthing.com

HEADQUARTERS

BRONX, NY

SIZE

200 - 500

FOUNDED

1988

CEO

ORLANDO IVEY

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The job skills required for Client Care Coordinator include Planning, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Care Coordinator positions, which can be used as a reference in future career path planning. As a Client Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Coordinator. You can explore the career advancement for a Client Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Client Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Care Coordinator job description and responsibilities

Compassionate, knowledgeable, and collaborative, the patient care coordinator also collaborates with other members of the care team to look after patients within the healthcare facility.

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Managing client database and updating client account records.

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Provide patient centric care using virtual communications, care pathways, remote patient monitoring and a host of other tools.

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Ensure staff have adequate training and support to help clients with ways to overcome these barriers so they can access the services they need.

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Complete patient care goes beyond caring for the patient’s physical problems. Patients may experience additional stress related to their financial situation, familial relationships, and even their physical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Care Coordinator jobs

Account coordinators can earn certifications to gain a deeper knowledge of their daily responsibilities, test their skills and advance their careers.

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An account coordinator provides day-to-day administrative support to account executives.

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While some account coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.

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Healthcare Customer Care Representatives should also have an attitude to learn and develop continuously.

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Step 3: View the best colleges and universities for Client Care Coordinator.

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